Securities Transactions Support Specialist - Contract
Hays Malaysia
Hong Kong, Hong Kong

My client is looking for a Securities Transactions Support Specialist to join their Wealth Management Team in Hong Kong.

Your role :

  • First point of contact for internal and / or external business partners, clients, account managers and relationship managers on corporate action events.
  • Seek to deliver a best-in-class client experience, using innovative approaches to identify and address client needs
  • Consult with senior staff on complex issues
  • Ensure efficient issue resolution through research and proper escalation
  • Identify and recommend methods to improve processes, reduce risks, increase controls, and increase customer satisfaction
  • Commit to a culture of continuous improvement centered on client service
  • Your skills :

  • A university degree in finance.
  • Strong Communication; Fluent in English, Cantonese and Mandarin as you will liaise with clients from China.
  • Strong Client Focus behavior; Solid interpersonal skills
  • Problem Analysis; Attention to detail; Ability to acquire new knowledge and skills effectively
  • Drive and Commitment; Effective time management and ability to meet deadline;
  • Quality and Continuous Improvement; Passionate in driving and delivering change initiatives
  • Risk & Professional Behavior; Good understanding of risk & control environments
  • Teamwork and Collaboration : Establish good working relationships with colleagues and work with others across locations effectively
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