Assistant Business Transformation Manager - Hang Seng Bank
HSBC Group
Hong Kong, China


A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-

in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant Business Transformation Manager

RBWM Chief Operating Office

We are currently seeking a high caliber professional to join our department as Assistant Business Transformation Manager.

Principal responsibilities

  • Set up and run Project Management Office (PMO) or respective governance among business units and the Group on key cross-
  • RBWM business initiatives to drive the growth of the Bank’s retail banking and wealth management business

  • Play a proactive role in the development of cross-RBWM transformation initiatives e.g. Strategic Review Project, IT Project Governance, Records Management, Digital and Operational Review implementation / communication plans and business cases
  • Work effectively with business units and supporting functions to workout effective solutions and to provide monitoring support for the progress of key RBWM strategic initiatives, identify potential risk and issues, and arrange for the necessary reporting
  • Be responsible for organizing respective management meeting including preparation of presentation materials, communication plans, business cases via co-
  • ordination with respective key stakeholders

  • Prepare management reports, conduct business researches and participate in ad hoc projects to explore new business opportunities
  • Requirements

  • University degree in Business Administration, Finance or a related discipline
  • 3 - 5 years’ experience in project management, strategic planning or change management
  • Good knowledge of retail banking and wealth management business and operations, with strong business acumen and numerical sense
  • Experience in retail product or channel management is advantageous
  • Strong negotiation and relationship management skills to deal with multiple stakeholders within the bank
  • Self-driven with the ability to solve problem with conceptual and analytical capabilities to deal with ambiguities
  • Excellent written communication skills and high proficiency in English, Chinese and Putonghua
  • Proficiency in MS Office, especially Excel and PowerPoint
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • 申請
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