Senior Manager, Trade Operations (Factoring)
DBS Bank
Queen's Road Central, Hong Kong, China

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.

In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.


  • Achieve cost reduction from budgetary plan / reduce unit cost by constantly reviewing and improving work processes.
  • Deliver efficient and good quality products and services to internal and external customers in accordance with the services standards established with respective BU / SU.
  • Maintain / further improve the good working relationship with internal customers through regular dialogues. Support and implement their initiatives to improve revenue stream for Factoring products.
  • Improve and enhance the knowledge, understanding and quality of staff
  • Ensure compliance of system and control procedures in line with internal procedures, policies and guidelines
  • Visit external customers independency or jointly with customer segments / Relationship Manager of IBG if required
  • Provide expertise advice on design and implement the appropriate technology for the tracking and monitoring of transactions.
  • Ensure a proper factoring operations activity, both for domestic and international factoring, supplier chain finance in accordance with internal norms and procedures
  • Perform daily factoring operations timely and correctly and to ensure proper monitoring of receivables assigned under factoring facility in accordance with specific norms and procedures
  • Requirements

  • Minimum 8 years of experience in banking operations or relevant experience
  • Capable to meet SLA / tight deadlines and performs efficiently under pressure with master level of proficiency in leadership, problem solving, developing and coaching, communication, teamwork, planning and organizing.
  • Responsible for Factoring Services and Supply Chain Financing with in-depth trade product knowledge and operation experience
  • Sound people and project management skills
  • In-depth knowledge on trade related international rules, regulations and practices
  • In-depth knowledge on statutory rules and regulations
  • Strong risk and fraud awareness
  • Good in English and Chinese
  • Good PC skills and knowledge
  • 申請
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