IT Support Engineer
RecruitFirst Limited
Sham Shui Po
source :

Job Responsibilities :

  • Provide technical support and helpdesk service to end user
  • Handle the hotline, service desk services and problem escalation
  • Keep a record of daily data communication transactions, problems and remedial action taken
  • Provide technical support and helpdesk service to enduser
  • Basic understanding of Network Support and Server Support (eg. Active Directory)
  • Troubleshoot related issues
  • Report to line manager or supervisor
  • Perform Shift duty (Public transportation available on-duty and off-duty time)
  • Job Requirements :

  • Diploma or above in Information Technology or Computer related Certificates holder is an advantage MCP, CCNA year of experience or above in related field
  • Good command in Cantonese and English, Putonghua is an advantage
  • Good interpersonal skill, telephone manner and service attitude
  • Interested parties, please apply with updated current salary and expected salary. Only shortlisted candidates will be contacted.


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