Sales Manager, Marketplace
Sotheby’s
Hong Kong
5天前

ABOUT SOTHEBY'S

Established in 1744, Sotheby’s is the world’s premier destination for art and luxury. Synonymous with innovation, Sotheby’s promotes access, connoisseurship and preservation of fine art and rare objects through auctions, private sales and retail locations.

Our trusted global marketplace is supported by a network of specialists spanning 40 countries and 50 categories, which include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits, and Interiors, among many others.

WHAT YOU WILL DO

  • You’ll develop the elite private client base (a portfolio of 100-200 clients) by developing new high value clients, nurturing existing clients, reactivating lapsed clients and keep them loyal to Sotheby's
  • You’ll maintain your client relationships to the standards required to enable achievement of personal sales targets and related KPI’s.
  • You’ll create and send personalized communications to your clients, to update them of new products, collections, designers and other news that is relevant to their interests.
  • You’ll organize and host client engagement activities (e.g. meals, events, styling appointments, shopping experiences, etc.
  • within your assigned geographic region.

  • You’ll be in charge of annual sales planning activities, tracking results against expectations on a weekly and monthly basis, and identifying new business opportunities.
  • You’ll enroll and implement clienteling and client engagement strategy to continuously brining new clients and maintain the loyalty of existing client.
  • You’ll support the Customer Service team to resolve Private Client issues when necessary.
  • You’ll attend brand events as required to aid business development and act as a brand ambassador.
  • WHO YOU ARE

  • You’ll have proven experience in luxury or high jewelry sales or client engagement, with a proven track record of exceeding sales targets, with the drive and motivation to sustain this
  • You’ll have deep knowledge of current, international fashion trends, designers and products
  • You’ll bring an existing strong client book, with an elite list of clients You’ll be able to understand and interpret analytics into recommendations
  • You’ll be resilient, with a problem solving and solutions focused attitude, with a logical approach to situations
  • You’ll have a proven ability to engage and build customer relations (clienteling)
  • You’ll have excellent written and verbal communication etiquette in our local language and English. A second language is advantageous
  • You’ll be an excellent team player but also able to work on own initiative
  • You’ll be comfortable with ambiguity, adopting a flexible approach
  • You’ll be organised and able to meet deadlines
  • You’ll have strong computer literacy and an understanding of the digital world
  • To view our Candidate Privacy Notice for the US, please click here .

    To view our Candidate Privacy Notice for the UK, Hong Kong, France and Switzerland, please click here .

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