Assistant RBWM Business Risk and Control Management Manager - RBWM COO - Hang Seng Bank
HSBC Group
Hong Kong, China


A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-

in-class products and services.We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant RBWM Business Risk and Control Management Manager

RBWM Chief Operating Office / RBWM Business Risk and Control Management

We are currently seeking a high caliber professional to join our department as Assistant RBWM Business Risk and Control Management Manager

Principal responsibilities

  • To assess operational risks and ensure adequate controls and procedures are in place in the First Line of Defense and also in line with Group Operational Risk framework in RBWM businesses
  • To liaise with RBWM businesses for ensuring their compliance with statutory, group and internal requirements
  • To coordinate with RBWM Business in relation to regulatory or audit enquiries and to ensure proper completion of the concerned actions
  • To communicate with RBWM Business in relation to new or revised regulatory or internal guidelines and to ensure staff awareness on control and compliance areas
  • To provide consultancy to RBWM Business in terms of the risk control, control monitoring and compliance assurance procedures
  • Handle ad hoc projects in relation to RBWM risk and compliance
  • Qualifications

    Qualifications Requirements

  • Degree in a related discipline OR other relevant qualifications
  • Minimum 3 years’ banking experience, preferably with exposure to retail banking business and knowledge of related regulatory requirements and internal guidelines
  • Strong attentiveness to detail, compliance and control orientation
  • Good communication and interpersonal skills, with sound knowledge of application software such as MS Excel, PowerPoint and Word an advantage
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
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