(Senior) Customer Data Analyst
China Mobile Hong Kong Co. Ltd.
Hong Kong

In this position, you will :

  • Requirement elicitation of AI project and collaborate the business analysis result with the stakeholders
  • Developing and maintaining strong relationships with key business stakeholders to ensure a good understanding of business drivers and priorities
  • Maintain the knowledge management system to ensure the accuracy of conversational flow of the virtual assistant
  • Provide incident report and review with team leader for improvement and development
  • Perform user acceptance tests, production tests, data validation and integrated tests
  • Develops training documentation and delivers end user training to enable the effective use of AI application
  • To be successful in this position, you should meet the following requirements :

  • Degree holder in Statistics, Information Technology, Business Analysis related disciplines or equivalent
  • At least 2 years relevant experience in AI development or mobile telecom industry
  • Passion on building new system / application and continuously optimize it based on observation, study system usage and user's need.
  • Well organized, with analytical mind and work independently. Detail-oriented and eager to work with complex business workflows

  • Proficiency in relational databases, SQL, SAS and FoxPro; knowledge and use of Excel, PowerPoint, Cognos, BI tools.
  • When you work :
  • 5 days work
  • What you enjoy :
  • Double pay
  • Double pay
  • Discretionary bonus
  • Life insurance
  • Medical insurance
  • Annual leave
  • Birhtday leave
  • Birthday gift
  • Marriage leave
  • Compassionate leave
  • Staff discount
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