Project Manager (e-commerce/IT)
Ralph Lauren
Tsim Sha Tsui, Kowloon, Hong Kong

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all.

We foster a culture of inclusion through : Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

Ralph Lauren is looking for an experienced, self-directed and highly motivated Project Manager to take ownership of projects, processes and other initiatives that evolve and enhance how the brand engages with its customers via digital experiences across mobile and desktop devices.

This role requires a strong understanding of both project management methodologies as well as eCommerce technology and best practices.

Essential Duties & Responsibilities

  • Responsible for management and delivery of digital projects for the APAC region to ensure on time and high quality delivery of our consumer-facing experiences
  • Manages multiple projects and tasks simultaneously
  • Creates and maintains project plans to fully account for the delivery and ongoing improvement of the solution
  • Tracks progress against plans, deliverables, and expected outcomes
  • Identifies and attends to interdependencies between key resources and between significant work efforts
  • Identifies and surfaces risks to successful implementation
  • Establishes and maintains repository of artifacts, deliverables, and team working space for the APAC region
  • Provides ongoing project update reports to internal leadership
  • Responsible for following and monitoring project management processes and documentation
  • Assists in educating APAC business stakeholders on the global digital processes
  • Oversees project from initial funding approval through delivery, including overall continuing project maintenance if needed
  • Ensures ongoing resource needs are captured and utilization rates are maintained across their cross-functional team(s)
  • Responsible for management and communication of budget status and tasks among team members and business stakeholders
  • Responsible for coordination final delivery of digital applications or functionality, including user acceptance testing and final sign-off
  • Seeks out vendor or internal solutions and manages overall project issue resolutions
  • Proactively works with business analysts, product managers, design, user experience, development and QA to define project requirements and estimate effort to deliver
  • Experience, Skills & Knowledge

  • Bachelor’s degree
  • At least 5+ years as a Project Manager or similar position responsible for defining and managing project scope, timelines, profitability, and effective delivery of digital solutions
  • Strong grasp of current web technologies as well as related business issues
  • PMI or PMP certification or similar
  • Deep experience in multiple software development lifecycles, including waterfall and agile
  • Excellent project management skills including prioritization, scheduling, and documentation
  • Ability to build strong relationships and communicate effectively with internal and external groups
  • Proficient in MS Project, Jira, Confluence, Excel, Word, and PPT to help in the documentation and facilitation of tasks
  • High energy, enthusiastic and able to succeed in a dynamic work environment
  • Solid technical understanding and ability to define and refine requirements through a project lifecycle
  • Experience working with Salesforce Commerce Cloud / IBM Sterling OMS
  • Experience with prior APAC e-commerce launches on SFCC / Sterling a plus
  • Strong awareness of the APAC digital landscape and available technologies in local regions
  • Project Manager


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