Aviation Customer Service Hotline
David James Recruitment Limited
Tsuen Wan, Hong Kong
source : Jobsearch.hk

Job Responsibilities

  • Determine members' needs and provide outstanding customer service to them
  • Handle members inquires and complaints via incoming call
  • Provide fare quotations, flight reservation, attractions suggestion, etc
  • Build and maintain customer relationship in order to increase customer satisfaction
  • NO selling and cold call
  • Job Requirements

  • Good Command of both written and spoken English and Mandarin
  • Good communication and listening skills
  • Problem solving skills
  • Knowledge of airline industry, product and services is an advantage
  • Extra incentive for good command of spoken Japanese or Korean
  • Candidates with more experience will be considered as a Team Lead
  • Fresh Graduates will also be considered
  • Immediately available is an advantage
  • Package

  • Salary Range $15,000 - $21,000
  • 45 Working hours a week (On Shift)
  • 14 days paid Annual Leave
  • 5 days paid Sick Leave
  • Monthly Performance Incentive
  • Join in bonus
  • Non-Contributory Provident Fund
  • Medical Coverage
  • Comprehensive training system and excellent career development
  • Tsuen Wan
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