Senior Manager / Manager, Retail Management (Franchise Operations)
Manduarh Consultancy Limited
Hong Kong

Description : :

Our client is a well-established, sizable and popular global apparel brand with branches across the globe.

  • Manage the operation of franchise business as well as define strategy to assist the franchisees to achieve the sales goals
  • Ensure all operation and sales activities are consistence with the Brand’s objectives, image, guidelines and policies
  • Define and manage the KPIs of franchise stores and measure the performance in various aspects, including but not limited to average transaction value, units per transaction, manufacturer selling price, inventory level, productivity, etc.
  • Conduct in-depth sales analysis and monitor the productivity thru monitoring the sell-thru data, hence to identify performance gaps and potential opportunities
  • Manage the P&L of franchisees and perform budgeting and controlling
  • Work closely with marketing team and provide input on sales & marketing strategy and action plans; drive the execution in franchise stores and ensure the alignment with corporate / business standard
  • Provide support on all other franchise related issues, such as sourcing and development, store construction and maintenance, etc.
  • Requirement : :

  • Bachelor degree or above in any discipline
  • 5 years of experience in retail management gained from international brand(s), with solid exposure on franchisee management is definitely an advantage (up to 8 years’ experience can be considered as Senior Manager)
  • Strong business acumen, numerical sense and analytical skill
  • Strategic thinking, organized, highly presentable
  • Good knowledge in MS Word, Excel and Powerpoint
  • Excellent command in both spoken and written English and Chinese
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