Manager, Deposits, Transactional Banking & FX (Cash FX) - Hang Seng Bank
Mongkok, Kowloon, Hong Kong

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.

We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Manager, Deposits, Transactional Banking & FX (Cash FX)

Customer Value Management - Deposits, Transactional Banking & FX

We are currently seeking a high caliber professional to join our department as Manager, Transactional Banking & FX.

Principal responsibilities

  • Develop and execute Cash FX business growth strategies and activities, deliver sustainable growth in turnover and expand active Cash FX customer base
  • Actively interact with various stakeholders, including Sales and Distribution and digital channels to establish rapport and ensure efficient execution of business activities
  • Develop insightful analytics and customer / product MIs to understand customer behavior, revenue dynamics and trend, and in turn drive continuous improvement of product development and profitability management
  • Manage change and fine-tune processes to shorten processing time and improve customer journey
  • Collaborate with Marketing in the planning, development and implementation of creative and cost-effective marketing campaigns to drive the Bank's deposits growth, enhance deposit and banking services, and create incremental revenue to the business
  • Ensure relevant control measures are in place to minimize the risk exposure of the Bank as well as meeting all the internal standard, compliance, policies and regulation
  • Qualifications

  • University Degree in Finance or other relevant disciplines / qualifications
  • Minimum five years' experience in Cash FX / investment product / digital product development within retail Banking
  • Results oriented with proven track record of driving business growth
  • Strong analytical reasoning and problem solving capabilities
  • Strong project management; proven ability to manage complex projects with multiple deadlines and shifting priorities
  • The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.

    As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.

    If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

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