Contract Customer Services Representative
Wells Fargo
Hong Kong Hong Kong
5天前

Responsibilities :

Responsible for responding to routine inquiries and complaints from internal and external customers regarding financial products and services. Duties include :

  • Processing routine to complex transactions on-line,
  • Researching and resolving routine to moderately complex problems and inquiries and
  • Referring difficult problems to more senior representatives
  • Market Skills and Certifications

    Requirements :

  • Experience in customer service, bills, remittance and banking preferred
  • Preferably with knowledge on SWIFT, Telex and IntelliTRACS system
  • Good in both spoken and written English
  • Good investigation and problem solving skills
  • Fresh graduate will be considered
  • We Value Diversity

    At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law.

    We comply with all applicable laws in every jurisdiction in which we operate.

    APAC

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