Senior Machine Learning and Artificial Intelligence Service Manager - Retail Banking and Wealth Management
Hong Kong, Hong Kong
source : EFinancialCareers Ltd.

Some careers prize diversity more than others.

If you're looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success.

Retail Banking and Wealth Management serves millions of customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures.

It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-

centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Senior Data Products Manager .

Principal responsibilities

  • Develop multiple data products for different customer or business areas.
  • Develop the concept to a minimum lovable products and test in a market with customer or business stakeholders.
  • Own the product lifecycle and the requirements for the products.
  • Ensure the products have a delivery plan and pull in relevant team members to deliver the required output.
  • Gather the requirements for the product with senior business stakeholders
  • Support the wider team with markets engagement to ensure the Hub is well understood in markets and is being fully utilized.
  • Amongst the senior team we will split responsibility to buddy up with a market

  • Ensure users are trained in the capability and own the plan and approach to do this
  • Ensure processes are documented for the capabilities and shared through best practice guides, video and other media
  • Proactively promote the capabilities across the wider team and Retail Banking and Wealth Management as a whole.
  • The role holder with be partnering with HDS or HOST, Group CDO teams design and deliver the cross functional delivery team to enable the platform capabilities
  • The role holder will be a key member of the Intelligence Hub Leadership Team
  • Delivers a key enabling capability to the organization
  • Deliver on Digital key strategic objectives.
  • Build strong relationships, adopting a joined up approach to execute at pace with minimum conflict.
  • Be an effective team player through communication, performance management, development plans and reward or recognition practices.
  • Cultivate an environment that supports diversity and reflects the HSBC brand.
  • Build a culture of continuous improvement in customer experience and functionality deployment.
  • Seeks opportunities to integrate, simplify and streamline activity through involvement of teams in the geographic and functional matrix.
  • Works in a facilitative manner to build capability in progressing objectives, but does not lose sight of the profitability and productivity outcomes.
  • Acts in a manner that transparently promotes the organisation's values and delivers in an aligned manner.
  • Regular review to identify key risks, issues and interdependencies. Determine and apply appropriate mitigation strategies.
  • Ensure an equal and balanced focus is maintained on operating and regulatory risks and ensure the Virtual Management Team positively identifies and mitigates these in a manner that protects the Brand.
  • Ensure regular and positive engagement with key support functions such as Risk, Compliance and Human Resources to ensure alignment of policies and plans necessary to deliver a demanding transformation benefit target.
  • Implementation of Global Standards, Financial Crime Compliance and Risk considerations in an aligned manner within the context of the Retail Banking and Wealth Management strategy through operational practice and planned activity
  • Requirements

  • Experience in digital environments preferred
  • Good understanding of Artificial Intelligence or Machine Learning techniques and tooling
  • Product management experience in Digital based context preferred
  • Relevant experience of cloud based data platforms, data warehousing, and general data pipelines
  • Reasonable skills and experience of delivering and working with self-service analytics and reporting platforms such as Qlik, Tableau
  • Proven experience and background developing risk and control frameworks to effectively manage and mitigate risks associated with data
  • Demonstrated knowledge of data structure, data systems or tools and related software and data management policies and practices in a complex organizational environment
  • Proven record of effective leadership, including the ability to balance team and individual responsibilities, building teams and consensus, getting things done through others not directly under his or her supervision, and working ethically
  • Strong leadership skills, demonstrated strategic and critical thinking capacity
  • Proven experience leading large business initiatives, as well as leading a data delivery teams working in complex matrixed environments
  • Excellent strategic, analytic and problem solving skills
  • Ability to work on multiple, complex products and initiatives simultaneously
  • Technical undergraduate and MBA or other graduate degree preferred
  • Excellent oral and written communication skills.
  • Good people and leadership skills. Ability to motivate people to achieve objectives.
  • Ability to navigate the political dynamics inherent in a large organization.
  • Ability to work with and persuade others through influence and negotiation.
  • You'll achieve more when you join HSBC.

    Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

    HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

    Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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