Lead, Business Solutions
Standard Chartered Bank
Hong Kong, Hong Kong, Asia

The Role Responsibilities

  • Manage requirements from initiation to closure by working with business stakeholders and technology delivery teams.
  • Identify and engage stakeholders, define Responsible / Accountable / Consulted / Informed (RACI) matrix suitable for the project.
  • Lead discussions with the project team to identify actions and steps required to achieve business goals and needs
  • Develop Business Requirement as JIRA backlog, establish traceability to business vision and objectives, act as primary SME for the project.
  • Ensure requirements are specified in a manner suitable for the intended audience understandable and unambiguous.
  • Perform Operational Risk Assessment and Business Impact Assessment if required as part of the project deliverable
  • Plan, review, and / or deliver training, process updates or communications
  • Review FSDs, User Acceptance Test (UAT) test cases; coordinate User Verification Test (UVT), Dress Rehearsal (DR) and Go-Live activities
  • Obtain stakeholder buy-in and sign-off on business requirements.
  • Create sustainable business value through solution proposed and implemented by proactively suggesting process / system improvements.
  • Adhere to change management standards & procedures, including documenting and capturing all artefacts required by project governance.
  • Our Ideal Candidate

  • Ability to learn new tools / systems (risk, processing systems) and understanding technology and functional designs.
  • Strong knowledge of PL / SQL and Excel, Powerpoint, JIRA, Confluence.
  • Strong experience in reports design.
  • Strong knowledge of API based design.
  • Soft skills

  • Excellent communication skills in all forms (business writing in particular) to all audiences and the ability to promote change.
  • Strong interpersonal skills.
  • Outstanding problem-solving skills.
  • Proactive, self-starter, autonomous self-motivated, multi-tasking with strong analytical and problem-solving skills, solution oriented
  • Time-aware
  • Ability to stay calm and focused when under pressure to deliver a service.
  • Willing and able to work alongside more experienced team members to obtain knowledge.
  • Good team spirit
  • Extreme curiousness
  • About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

    We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

    You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

    Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

    When you work with us, you'll see how we value difference and advocate inclusion. Together we :

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  • Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to.

    If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website


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