Senior Manager/Associate Director, Finance Operations
Hong Kong, HK

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Responsibilities :

  • Drive group discussion to obtain deep understanding and document end to end finance operations processes across business units in Asia.
  • Analyze data and findings to draw business-relevant conclusions, including the definition of process owners, metrics and road map of key gaps and improvement opportunities.
  • Research on best practice on finance operation and be able to apply this into the improvement opportunities.
  • Summarize and present complex issues and recommendation to different stakeholders, including finance leaders and governance board for approval.
  • Implement process improvement and execute on continuous process improvement through metrics and scorecard reporting
  • Work with multiple business stakeholders with different background and culture across Asia to solicit user requirements and deliver solutions.
  • Document and communicate users requirements to in house or vendors for any technology related developments (e.g. Data visualization tools)
  • Design change management and communications plan that reinforces Global and Regional’s finance initiatives and key messages.
  • Knowledge / Skills / Competencies / Education :

  • University graduated in Accounting, Finance, Information Technology or relevant disciplines
  • Minimum 10 years of experience working as a business analyst in insurance, banking or financial institutions
  • Hands on project experience for regional or global application projects
  • Strong analytical, planning, execution and problem solving skills.
  • Challenging the status quo, proactive thinking, process minded, and delivery focused
  • Hands on configuration experience on enterprise application (e.g. Cloud application) and business intelligence tool
  • Excellent communication and interpersonal skills; able to work under pressure and work well under time constraints.
  • Excellent English written and verbal communication skills
  • If you are ready to unleash your potential, it’s time to start your career with Manulife / John Hancock.

    About Manulife

    Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

    We operate primarily as John Hancock in the United States and Manulife elsewhere. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.

    At the end of 2018, we had more than 34,000 employees, over 82,000 agents, and thousands of distribution partners, serving almost 28 million customers.

    As of June 30, 2019, we had over $1.1 trillion (US$877 billion) in assets under management and administration, and in the previous 12 months we made $29.

    4 billion in payments to our customers. Our principal operations in Asia, Canada and the United States are where we have served customers for more than 100 years.

    With our global headquarters in Toronto, Canada, we trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong.


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