Field Engineer
Unisys
Hong Kong
3天前

We Believe in Better!

We are a global information technology company that builds high-performance, security-centric solutions that can help change the world.

Enhancing people’s lives through secure, reliable advanced technology is our vision.

At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions.

You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.

Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making this world a safer and more secure place to live and work.

Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!

Learn more about Unisys and our key solution offerings : Unisys, Stealth™, CloudForte®, InteliServe™

What success looks like in this role :

The role of Field Engineer is responsible for providing onsite support services for the telephony / PBX equipment (such as ITS system, pV / Netrix, VR .

  • etc.) at customer sites.
  • You will deliver value by :

  • Responsible for basic service and MAC requests made by customer during HOC (Hours of Coverage) and responds immediately to those requests
  • Working with Client’s support team if the problem is related to hardware issue or more serious
  • Daily routine checks are carried out as part of the service delivered to customer
  • Management of Spare parts
  • Supported Products Summary

  • ITS Nodes
  • ITS Applications
  • ITS Appliance Servers
  • ITS Voice Recorders
  • LI-CS1

    You will be successful in this role if you have :

  • Diploma in Computer Science or equivalent;
  • About 2 years’ hands on experience in IT / Field service.
  • Good knowledge of Windows OS, LAN / WAN.
  • Must be hard-working, independent and self-initiative.
  • Good writing and communication skills in English and Cantonese.
  • Please click on the "Apply Now" button below to submit your application.

    Unisys is an equal opportunity employer and fosters an inclusive culture that embraces differences and diversity. We welcome applications from all sections of society.

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