Key Roles and Responsibilities :
Generate demand by assisting clients to identify current needs and then effectively articulate how Dimension Data can add value through our services and solutions.
Pursue leads identified by aligned Lead Generation Reps.
Minimise churn and maximise retention in assigned accounts.
Influence and work closely with vendors to achieve required results.
Take ownership of a range of clients within the assigned segment.
Develop open and effective channels of communication in with each client within the assigned account.
Encourage revenue growth by inspiring clients to additional services.
Takes ownership of a range of accounts within the assigned segments.
able to determine the best solution requirements for each client that can be deployed by other departments.
Develop and / or align governance and compliance policies in own practice area to identify and manage risk exposure liability.
Monitor and control financial governance and compliance throughout an area of specialisation in order to manage financial cost.
What will make you a good fit for the role?
Required Experience :
over 8 years of relevant experience in a similar role in a similar environment
Relevant Degree or Advanced Diploma
Post-graduate qualification would be advantageous
Relevant vendor certifications
Proven experience in a sales environment and / or customer service role
Excellent sales and client engagement experience coupled with a good understanding of business, sourcing and technology market
Proven experience negotiating with clients and vendors
Good experience with business to business and business to consumer sales techniques
Experience providing mentoring and coaching to less experienced client managers
Excellent experience analysing commercial information
Experience working with Salesforce.com contact platform