Senior Human Resources Business Partner
Reinsurance Group of America
Hong Kong HK

Position Overview

The HR Business Partner builds relationships and works with business leaders and their organizations to provide comprehensive, professional HR guidance and support with the objective to clarify strategy, manage talent, create value added organizational capabilities and deliver supporting HR strategies.

The HR Business Partner also acts as a liaison with internal clients to ensure that HR services are aligned to achieve business strategy.

The role will be based in Hong Kong and primarily supports Hong Kong & High Net Worth business and / or other business as assigned.


  • Partner with business leaders to address people implications and business decisions, to include employee relations, performance management, coaching, compensation and organizational development.
  • Research, identify and analyze specific concerns and make appropriate recommendations to business and HR leaders.
  • Plan, develop, and implement a variety of key human resource initiatives to ensure that HR services are aligned with internal client needs.
  • In conjunction with business leaders, develop and execute proactive strategies that enhance associate morale, lower turnover, and meet financial needs of RGA, and provide a consistent strategy.
  • Partner with business leaders on talent and workforce planning to include, forecasting, assessing talent, identifying skill / talent gaps and talent development and planning their talent pipeline requirements in line with the function / business strategy.
  • Effectively serve as a change leader or champion.
  • Partner with Talent Acquisition on all phases of the recruiting and selection process for leaders, managers and other key positions.
  • Responsible for the implementation and delivery of appropriate leader and associate training / educational initiatives.
  • Consult business leaders to provide managers and associates with development opportunities to continue to grow professionally and ensure that they are able to meet current and future performance standards.
  • Lead the roll-out of the annual Performance Management and Compensation Process for the client group.
  • Facilitate business strategy discussions using appropriate organizational tools, i.e. SWOT, GRPI, RACI and New Manager Assimilation.
  • Coach leaders on 360 feedback results and professional development.
  • Review and analyze Engagement Survey results. Facilitate the presentation of the results to the business and action planning.
  • Handle high level employee relations issues and investigations as appropriate.
  • Understand workforce data analytics and identify trends. Facilitate the presentation and discussion of workforce analytics with business leaders.
  • Conduct exit interviews and prepares analysis of issues and / or trends.
  • Identify new opportunities where HR can add value to the business.
  • Collaborate with other members of the Human Resources to ensure alignment across geographies and functions.
  • Maintain knowledge of progressive HR practices and key trends.
  • Ensure that a strong leadership and coaching culture permeates the organization.
  • Ensure compliance with local employment laws and regulations and risk management with regards to the development and adherence of policies and procedures.
  • Maintain regular and predictable attendance.
  • Perform other duties as assigned.
  • Requirements

    Education and Experience

    Required :

  • Bachelor’s Degree or equivalent related work experience
  • 8 years of related human resources experience
  • 3 years of strategic HR business partner experience
  • Preferred :

  • Master’s Degree in Human Resources, MBA and / or HR related certification
  • Insurance or Financial Services experience
  • Competencies, Skills and Abilities

    Required :

  • Ability to work with and influence senior business leaders
  • Requires expanded conceptual knowledge in own discipline and broadens capabilities
  • Understands key business drivers; uses this understanding to accomplish own work
  • Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents
  • Impacts quality of own work and the work of others on the team; works within guidelines and policies
  • Explains complex information to others in straightforward situations
  • Intermediate Word, Excel, and PowerPoint skills
  • Knowledge of broad business practices
  • Intermediate presentation and training skills and ability to create strong, effective PowerPoint presentations
  • Ability to analyze and improve business processes
  • Advanced ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines
  • Intermediate skills in consulting on HR practices, recruiting / talent acquisition, associate relations, and employment laws.
  • In addition to leading and consulting, must have hands-on skills

  • Advanced skills in conflict resolution, handling face-to-face confrontations, mediating groups and achieving positive results
  • Advanced skills in conducting workplace investigations and knowledge of legal laws and issues relating to investigations
  • Ability to assess sensitive and complex associate relations issues in an objective and systematic manner
  • Ability to work well within and manage a team
  • Ability to foster teamwork and a customer service-focused environment
  • Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions
  • Advanced oral and written communication skills, demonstrating the ability to convey business terminology that is meaningful and well received
  • Advanced investigative, analytical and problem solving skills
  • Ability to work well within a team environment, participate in department / team projects and balance details with departmental objectives
  • Advanced ability to manage multiple projects and / or teams simultaneously
  • Advanced ability to translate business needs and problems into viable / accepted solutions
  • Advanced skills in customer relationship management and change management
  • Ability to resolve conflict and foster teamwork
  • Advanced persuasion and negotiating skills when working with internal / external customers
  • Preferred :

  • Advanced skills in recruitment software and web-based technology
  • Advanced Word, Excel and PowerPoint skills
  • Company Overview

    Reinsurance Group of America, Incorporated (NYSE : RGA) is one of the largest global providers of life reinsurance, with offices around the world.

    RGA delivers expert solutions in individual life reinsurance, individual living benefits reinsurance, group reinsurance, financial solutions, facultative underwriting, and product development.

    Our mission is to enhance our clients’ prosperity by supporting their financial and risk management capabilities.

  • We believe smart people work smarter when they are empowered when they use logic, but embrace creative problem solving; when their curiosity is encouraged to further innovation;
  • and when they are recognized for seeking out the unknown. It is with this philosophy that RGA engages our workforce to realize that true change happens when smart people collaborate for the good of a company, the industry and the world.

    Working for RGA it’s the logical choice.


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