Practice and Delivery Lead - Digital Products - Vice President
Hong Kong Exchanges and Clearing Limited
Hong Kong, Hong Kong

The HKEX Digital Centre was established in 2019 as a dedicated cross-functional team providing application development and product support to all HKEX business functions, with a particular focus on digital productivity tools and innovative SaaS solutions.

  • Since its foundation, the Digital Centre has delivered a Robotic Process Automation programme acclaimed as one of the best in Asia;
  • a highly scalable cloud enterprise data lake infrastructure; the successful introduction of Salesforce, Qualtrics, Pardot, Pega, DocuSign, Tableau, Trifacta, Collibra and Anaconda to HKEX;
  • as well as several bespoke AI-driven capital markets knowledge management solutions developed in collaboration with Hong Kong Fintech start-ups.

    In the Digital Centre, business-facing product managers sit alongside Agile coaches, designers and technically proficient developers and solution support staff, providing a unique and dynamic structure for various skill sets to flourish and take on new responsibilities aligned with their interests.

    As Practice and Delivery Lead, you will be responsible for driving Digital Governance, product management and Scaled Agile practices across the HKEX Group.

    You will collaborate across product teams and a diverse set of disciplines to deliver compelling, customer-focused products, maximise product investments and support business units throughout the entire product lifecycle.

    Key Responsibilities

  • Drive the development, rollout and fine-tuning of Digital Governance processes and templates across entire lifecycle for all digital products in HKEX.
  • Collaborate with other internal project governance, business and IT teams to ensure alignment and integration across different practices.

  • Establish and promote the right mix of Scaled Agile mind set, practices and tools in HKEX across entire product lifecycle.
  • Facilitate learning and development through internal and vendor-led training and coaching models for project and business teams as well as key stakeholders.

    Establish Scaled Agile Communities of Practice to promote practices and seek feedback for continuous improvement.

  • Lead the maturity, alignment and integration of product management discipline with other practices and governance bodies in HKEX.
  • Build Product Management Communities of Practice to advance the knowledge and practices of the domain within the organisation.

  • Collaborate with business and IT teams to understand business requirements, design and develop or select cost effective solutions that are fit for purpose, meet enterprise architecture standards and are aligned with corporate strategies.
  • Manage external service providers and product vendors to deliver products and services in accordance to agreed contracts.
  • Develop healthy partnership with key suppliers to drive innovation, skills uplift and increased vendor performance.

    Role Requirements

  • University degree in Computer Science, Information Systems or related discipline or equivalent experience.
  • 10+years of professional product management, project management, software development and support experiences with 5 years of management experience.
  • Strong experience of product management discipline and governance across entire product lifecycle.
  • Extensive knowledge and practice experience with end-to-end Agile product development lifecycle and methodologies, including business analysis, architecture, software development and operations.
  • Highly proficient in business analysis, business process reengineering and project management.
  • Ability to effectively collaborate with cross-functional teams to deliver compelling user experiences while balancing design details with business impact and technical implementation considerations.
  • Solid knowledge and skills on relevant Agile tools.
  • Agile and project management certifications would be an advantage.
  • Excellent written and spoken communication skills with proven ability to communicate with impact, drive consensus, influence relationships and articulate complex information in a meaningful way to wide and varied audiences including senior executive management.
  • Have an excellent command of both written and spoken English and Cantonese. Ability to communicate in Putonghua would be an advantage, but not compulsory.
  • Applicants who do not hear from us within 6 weeks may consider their applications unsuccessful. Personal data provided will only be used for the purpose of employment application to HKEX.


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