About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation.
This in turn helps us to provide better support to our broad client base. The Role Responsibilities
The role-holder is responsible to lead / support initiatives within the IBOR Transition Programme impacting CCIB clients and GAMs / FAMs / Sales reps, at the same time be the champion on project management activities, driving a value-driven change management approach.
A multi-faceted candidate is sought who :
Demonstrates a dynamic role which can shift between change manager / product owner / project manager / business analyst depending on the regional requirement for CCIB client engagement
Ensures business needs are well understood and delivered
Supports / leads project management and change management activities ensuring business readiness
Leads by example change management best practice on initiatives driven by the CCIB Client Engagement workstream
Maintains a balanced approach in project management and change delivery that aims to maximise ROI, minimize rework, and ensure solutions are built for the long term
Raises awareness and understanding of change management best practice (within / beyond the bank)
Ensures roles and responsibilities defined are observed and hence drive the right level of accountability.
Key responsibilities are :
Conduit between the IBOR Central Team, GAMs and FAMs
Review Client Data Quality and updates when client information may change
Liaison with the CCIB Outreach Team
Liaison with GAM / FAM and relevant product sales teams
Sourcing SME Knowledge (with the IBOR Central Team)
Regulatory & Business conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank.
This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group’s internal and external reputation and indirectly influence the bottom line.
Promote the Group’s brand and Here for good with clients and regulators.
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
Maintain effective communication with key stakeholders and staff.
Regional GAM / FAM / Product reps managing CCIB client relationships
Regional GB / CB Product MT members
Country Business Heads, regional / Country COOs and their representatives
IBOR Central team
Workstream / PSC leads and Project Managers for the CCIB Client Engagement workstream
CCIB Client Outreach Team
The broader IBOR Programme team
Our Ideal Candidate
Good knowledge of CCIB client requirements
5-7 years’ experience / knowledge preferred in project and change management principles, approaches, methodologies, tools and phases of the project lifecycle (both Waterfall and Agile)
Preferably PMP / Agile Project Management;
Excellent working knowledge of MS Excel (pivot tables, v-lookups, etc.) PowerPoint, MS Outlook, Visio, and Microsoft Project desirable
Previous experience working on a regulatory transformation initiative
Excellent multitasking and prioritizing skills
Resilient and tenacious, able to deliver amidst ambiguity and tight timelines.
Ability to clearly articulate complex issues concisely and problem-solving skills
Able to look at issues holistically and to propose effective solutions that exhibit sound judgment, risk management, and business understanding
Strong ability to influence people without direct authority
Able to work and communicate effectively at all levels of the organization and with cross-functional teams spread across multiple geographies
Strategic thinker with sharp analytical and creative problem-solving skills
Ability to work independently and be self-motivated
Experience communicating to and influencing a variety of audiences with strong written and verbal communication skills
Strives to do the "right thing", not just the "easy thing"
Must be a team player and able to work collaboratively with and through others
Is effective in unifying and creating teams of people with disparate skills and personalities
Is courageous and decisive, prioritises effectively, maintains a clear focus and sees action through to delivery
Builds trust and demonstrates integrity in all circumstances