PFST Technical Consultant
Oracle
Causeway Bay, Hong Kong
13天前
PFST Technical Consultant-18001IXT

Preferred Qualifications

RESPONSIBILITIES:

  • Deliver consultancy and technical implementation services to application products customers including upgrade, support, operational maintenance, etc
  • Develop and deliver proactive services for customers including design reviews, defining architectural alternatives, operational audits, availability studies, risk assessment and product release planning
  • Research and address technical problems and enquiries from customers
  • Provide support, when required, to customer situations where complex problem diagnoses, analysis and resolution require special situation management
  • Assist customers to maximize the stability, availability and performance of their critical business systems
  • Assist Technical Account Managers and pre-sales in designing, formulating technical solutions, and participating presales activities when needed
  • Ensure readiness for new products/features released to the market
  • Forming effective professional relationships with Oracle Technical Account Managers, Oracle Product Support and customers, at all levels, to ensure customer satisfaction with Oracle's products and support organization
  • RELEVANT EXPERIENCE and TRAINING:

  • Good Understanding of Oracle PeopleSoft 
  • Experience in configurations, patching, and upgrade
  • Candidate with fewer number of experience would also be considered especially the one who can support multiple product like PSFT.
  • Self-motivated, able to work independently and under pressure
  • Good Communication skill and fluent in English and Cantonese, Mandarin is preferred

  • Detailed Description and Job Requirements

    Contractor-Billable

    Contractor-Billable

    n/a

    Job

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