Manager, Store Development, Tommy Hilfiger Asia Pacific
PRIMARY RESPONSIBILITIES / ACCOUNTABILITIES OF THE JOB :
Collect key information facilitating the start of the design process (CAD drawings and Design Brief)
Organize kick-off meeting with key parties involved
Prepare initial planning, cost estimates and budget
Issue contact information to all parties involved (contact sheet)
Assess project and be aware of any site specific constraints and design criteria
Responsibility for preparation of sketch scheme and presentation at design review
Responsibility for sign off of layouts internally and with partners in franchise and distributor markets
Review lay-out with key stakeholders in HQ, in Country and key functions such as Visual Merchandising
Instruct External Architects to produce standardized Design Pack
Check and validate Design Pack and ensure proper distribution to all key parties
Ensure external responsibilities are executed within given timescales e.g. Country has coordinated the connection of telephone / data lines.
Define item requirements based on concept standards, visual merchandising requirements and any special requests
Work closely with the Procurement team on both allocation of fixture suppliers and agreeing delivery deadlines
Organize tender if required and ensure that proper agreements are in place
Handover Design Pack to Local Architect and / or Local Project Manager and ensure local validation and integration of feedback and findings
Ensure all relevant local permissions are applied for an in place
Support local store building process by providing technical information and ensure latest specifications are implemented
Protect the design integrity, consult with retail management if required and ensure amendments are reflected in all drawings
Independently take production and design decisions in the best interest of TH
Provide all relevant parties with design change information, planning changes and financial implications
Ensure budgets are updated on a bi weekly basis and that retail Management and / or Partner are aware of any changes and their impact on the project
Maintain project administration through clear filing of key information on the network and in the database
Do regular visits to store locations whilst under construction in function of the complexity of the project
Prior to attending the store opening ensure that all items required will be delivered on time
Do a formal hand-over with the contractor, shop fitter and any other parties contracted by TH
Ensure on-site that all installations are done as per the approved Design Pack
Formally hand-over the store to the Partner and / or country Retail team
Consolidate all open issues and missing items, communicate the snagging list and ensure listed items are action (4-6 weeks after store opening)
When applicable organize professional photography or alternatively make own pictures
Issue a final cost summary sheet incorporating cross charges to be made in case of franchise projects
Debrief other Project Managers, Concept and Procurement teams and if required Retail Management after each store opening for lessons learned and specifications updates that be necessary
Support other Project Managers and regions if necessary
Seek for structural resolutions on reoccurring process and production matters jointly with other Project Managers. Initiate and contribute to permanent improvement of processes and tools.
Work with Assistant Managers / Project Coordinators to ensure that their skills are developing while they assist in the projects
Perform ad-hoc projects as directed by senior management, Director Store Development, Senior Project manager.
Organize workshop and training for markets within the region
Responsible for regional office projects, renovations and delivery
QUALIFICATIONS & EXPERIENCE :
Minimum 8 years of relevant experience in retail store construction & design and retail processes, systems and strategies
University graduate in Architecture, Interior design,Construction Project Management or engineering related qualification
Hands on experience in computerized graphic drawing eg. AutoCAD , Skecthup
Very strong administrative skills with MS Office
Excellent command of the English language both written and speaking. Ability to also communicated Cantonese and Mandarin (speaking & writing)
Ability to influence and drive objectives when conflict of interest are at hand to deliver a win-win solution
Excellent organization and project management skills especially Planning and Time Management
Attention to details
Strong analytical and problem solving skills
Multitasking, able to work under pressure and meet deadlines
Experience in site work supervision.
Willing to travel and work overseas