Manager, Store Development, Tommy Hilfiger Asia Pacific
Hong Kong

Manager, Store Development, Tommy Hilfiger Asia Pacific


  • Collect key information facilitating the start of the design process (CAD drawings and Design Brief)
  • Organize kick-off meeting with key parties involved
  • Prepare initial planning, cost estimates and budget
  • Issue contact information to all parties involved (contact sheet)
  • Assess project and be aware of any site specific constraints and design criteria
  • Responsibility for preparation of sketch scheme and presentation at design review
  • Responsibility for sign off of layouts internally and with partners in franchise and distributor markets
  • Review lay-out with key stakeholders in HQ, in Country and key functions such as Visual Merchandising
  • Instruct External Architects to produce standardized Design Pack
  • Check and validate Design Pack and ensure proper distribution to all key parties
  • Ensure external responsibilities are executed within given timescales e.g. Country has coordinated the connection of telephone / data lines.
  • Define item requirements based on concept standards, visual merchandising requirements and any special requests
  • Work closely with the Procurement team on both allocation of fixture suppliers and agreeing delivery deadlines
  • Organize tender if required and ensure that proper agreements are in place
  • Handover Design Pack to Local Architect and / or Local Project Manager and ensure local validation and integration of feedback and findings
  • Ensure all relevant local permissions are applied for an in place
  • Support local store building process by providing technical information and ensure latest specifications are implemented
  • Protect the design integrity, consult with retail management if required and ensure amendments are reflected in all drawings
  • Independently take production and design decisions in the best interest of TH
  • Provide all relevant parties with design change information, planning changes and financial implications
  • Ensure budgets are updated on a bi weekly basis and that retail Management and / or Partner are aware of any changes and their impact on the project
  • Maintain project administration through clear filing of key information on the network and in the database
  • Do regular visits to store locations whilst under construction in function of the complexity of the project
  • Prior to attending the store opening ensure that all items required will be delivered on time
  • Do a formal hand-over with the contractor, shop fitter and any other parties contracted by TH
  • Ensure on-site that all installations are done as per the approved Design Pack
  • Formally hand-over the store to the Partner and / or country Retail team
  • Consolidate all open issues and missing items, communicate the snagging list and ensure listed items are action (4-6 weeks after store opening)
  • When applicable organize professional photography or alternatively make own pictures
  • Issue a final cost summary sheet incorporating cross charges to be made in case of franchise projects
  • Debrief other Project Managers, Concept and Procurement teams and if required Retail Management after each store opening for lessons learned and specifications updates that be necessary
  • Support other Project Managers and regions if necessary
  • Seek for structural resolutions on reoccurring process and production matters jointly with other Project Managers. Initiate and contribute to permanent improvement of processes and tools.
  • Work with Assistant Managers / Project Coordinators to ensure that their skills are developing while they assist in the projects
  • Perform ad-hoc projects as directed by senior management, Director Store Development, Senior Project manager.
  • Organize workshop and training for markets within the region
  • Responsible for regional office projects, renovations and delivery

  • Minimum 8 years of relevant experience in retail store construction & design and retail processes, systems and strategies
  • University graduate in Architecture, Interior design,Construction Project Management or engineering related qualification
  • Hands on experience in computerized graphic drawing eg. AutoCAD , Skecthup
  • Very strong administrative skills with MS Office
  • Excellent command of the English language both written and speaking. Ability to also communicated Cantonese and Mandarin (speaking & writing)
  • Ability to influence and drive objectives when conflict of interest are at hand to deliver a win-win solution
  • Excellent organization and project management skills especially Planning and Time Management
  • Attention to details
  • Strong analytical and problem solving skills
  • Multitasking, able to work under pressure and meet deadlines
  • Experience in site work supervision.
  • Willing to travel and work overseas
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