Key Account Manager - Travel Retail
Hong Kong

Position Summary

This position is reporting to the International Key Account Manager and helping to manage selected key accounts in the region.

The incumbent is responsible for achieving sales target, merchandising objectives and promotion objectives through proper key account management.

Essential Job Functions :

Business Development

  • Build yearly business sales plan for each customer, based on sales objectives (sell-in / sell-out), key battle grounds, new product launches and activation program.
  • Present plan to key customers, followed by regular catch up to ensure business objectives are delivered.
  • Actively participate in monthly team meetings and prepare all required data / reporting accordingly.
  • Customer Relationship

  • Nurture strong relationship with key retailers, at every level of the organization, incl. regular meetings and hospitality agenda to strengthen the position of preferred partner
  • Forecasting

  • Monitor all customer orders, depletions and current stock levels to accurately forecast business and achieve sales targets.
  • Regular catch up / update with planning team and customers to ensure alignment between forecast and effective orders.
  • Point of Sales management

  • Secure activation space in line with yearly business plan and sales ambition.
  • Regular market visit to ensure activations are properly executed, planogram guidelines are respected, and merchandizing is up to standard.
  • Gather insight from store team to ensure decisions are made quickly and effectively.
  • Brand Consultants Management

  • Manage the team of dedicated Brand Consultants, incl. performance assessment, recruitment when necessary
  • Design and implementation of a Retail strategy.
  • Reporting

  • Management of A&P budget / accruals to ensure maximum efficiency / effectiveness in achieving financial / strategic objectives.
  • Follow-up on Account Receivables / Payables and ensure Finance team is always updated on payment status.
  • Qualifications / Requirements :

    Education : BA degree in Business

  • At least 5 years relevant experience in the industry (travel retail / wine & spirits / FMCG and luxury brands) and / or similar function (Key account management)
  • Formal sales qualifications / experience an advantage.
  • Knowledge in supply planning and inventory management an advantage.
  • Evidence of success in negotiations or management with key international customers.
  • Motivated, proactive and team player with good working attitudes.
  • High-energy with exceptional organizational and time management skills
  • Strong presentation / communication and negotiation skills are essential
  • Strong effectiveness, results orientation and analytical skills
  • Strong ability to plan and adapt to changing environment
  • Offers are subject to Hong Kong local terms
  • Please note for us to consider your application you must be legally able to work in Hong Kong SAR.

    Job Posting End Date :

    Target Hire Date : 2020-12-01-08 : 00

    2020-12-01-08 : 00


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