Human Resources - Leadership Edge, APAC Faculty & Relationship Manager - Executive Director
J.P. Morgan
Hong Kong

Job Description

Corporate Human Resources plays an integral role in designing, implementing, and managing global initiatives across the firm.

Our human resource professionals are among the most talented and innovative in the industry. Through a focus on continuous improvement and long-term success, Corporate HR helps refine our corporate culture, define our firm-wide vision, and reinforce our reputation as a world-class employer.

Leadership Edge is our firmwide set of programs and resources, designed to build one leadership culture, and help managers across each line of business, function and region become better leaders.

Our suite of offerings is built on the firmwide Manager Expectations and Capabilities and includes personalized Recommended Learning from our library of on-demand, self-paced offerings and virtual multi-session and half-day instructor-led programs.

All Leadership Edge programs are aligned to the Expectations and Capabilities. They are designed to increase proficiency levels on firmwide manager capabilities and enhance management and leadership skills in order to help realize the firm’s overarching goal of Manager Excellence.

The Role

The APAC Faculty Manager will be responsible for managing a team of Faculty across APAC, reporting into the Global Head of Management Development for Leadership Edge.

They will also participate in the APAC Talent Development, Diversity and Inclusion management team, representing Leadership Edge in the region.

The APAC Faculty Manager will also be responsible for delivering a combination of leadership labs and high impact programs to managers at all levels within the organization.

To be successful, the APAC Faculty Manager will need to demonstrate they meet standards of subject knowledge and program delivery through our inhouse certification process.

It is vital that they demonstrate an exceptionally high level of facilitation skill, which is integral to success of the overall effort to strengthen the management pipeline across the firm.

Preferred location for this role is Hong Kong.

Core Responsibilities

  • Manage a team of senior facilitators across APAC at the Vice President level (including coaching and feedback, performance reviews, career guidance, recruiting and onboarding new team members, managing workload)
  • Ensure delivery of APAC Leadership Edge programs (Leadership Labs and High Impact Courses) by partnering with the Leadership Solutions on the creating the faculty schedule and managing unplanned coverage challenges
  • Partner with a team of regional Faculty Managers to ensure broad consistency in approach and content, as well as management of the Global Faculty team
  • Partner with Leadership Edge Leadership Solutions and Design Teams to collectively decision how we consistently and efficiently bring our content to our manager clients by providing and / or / representing Faculty feedback on design / content and administration of our Leadership Programs
  • Facilitation of leadership labs and high impact programs across all corporate levels, virtual and classroom, after successful completion of internal certification process for all instructor-led programs
  • Coach faculty in mastery of facilitation
  • Lead and co-facilitate sessions where we utilize business faculty and prepare leaders for delivery
  • Represent Leadership Edge in APAC region by building and maintaining strong relationships with key stakeholders from LOB Learning & Talent Teams, HR, and business to support emerging needs
  • Build capability and capacity within faculty to support relationship management needs of strategic locations within APAC
  • Qualifications & Skills :

  • Experience managing and leading teams (minimum 10 years of managerial experience; 15+ ideal), as a manager of managers is a plus
  • 10+ years of experience in training, learning and development, with at least 3 years in the subjects of Leadership & Management
  • Excellent leadership, interpersonal and relationship building skills in a multicultural and global environment
  • Ability to facilitate in-person and virtual training programs in a fast-paced environment
  • Knowledge and experience in creating engaging virtual learning experiences; Experienced in using Adobe and Zoom as a delivery platform
  • Confidence, professionalism and executive presence in front of senior leaders (1 : 1 and groups)
  • Intellectually curious and willing to challenge participants appropriately
  • Commitment to continuous learning and upskilling for individual self-improvement
  • Coaching experience and training / certification strongly preferred
  • Professional certifications and experience with psychometric tools (ICF, Emotional Intelligence 2.0, Strengths Finder, Situational Leadership II, Thomas-Kilman Conflict Indicator, DISC, Inside Out GROW coaching, Interpersonal Leadership Styles, etc.) are a plus
  • Fluency in Mandarin an advantage for China location training
  • Able to travel where required
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