Technical Account Manager
Itiviti Group AB
Hong Kong
-47分钟前

Role Overview

As a permanent Technical Account Manager (supporting SSEOMS) at Itiviti, you will be part of our account management operations elite team.

The position implies in depth understanding of customer services with ramifications into client onboarding, implementation, maintenance and support.

You will have the best seats in the house, seeing in action and tuning up our vast products suite to work on our clients platforms spread around the whole globe.

The team receives regular training and it works on a simple and effective knowledge sharing principle, everybody working as a whole unit.

As Itiviti is constantly exporting talents in US, Europe or Asia, you will have the opportunity to discover exciting parts of the globe if you’re up for adventures.

Responsibilities

  • Manage your own client portfolio
  • Understand and analyze the clients need from a technical and functional point of view
  • Train users on Itiviti’s product (IT Team)
  • Ensure technical expertise on a given client portfolio
  • Promote new features and new products
  • Work closely with sales teams
  • Build a strong and positive relationship with our clients
  • Establish, measure, control and enforce best practices
  • On-site or off-site consultancy upon request
  • Your Profile

  • Expertise on Bloomberg EMS & OMS systems
  • Master in Computer science or equivalent
  • Resourceful candidate, hardworking, curious, with major personal or professional achievements
  • Great passion for technology, basic Java, SQL, Unix, XML skillset
  • Excellent command in English
  • Approachable and ambitious
  • Excellent people interaction and Client Communication
  • Dedication to customers satisfaction
  • Benefits

  • Be part of a young and energetic team
  • Be surrounded by technical excellence
  • Challenging and fast-paced environment
  • Multiple career paths and personal evolution
  • Opportunity to travel the world
  • We welcome those hungry tech minds to our continuous journey of great technology within financial markets. Prove us you are passionate, analytical, open and we will nurture you and give you autonomy to grow.

    We are a rapidly growing company, so expect an international and diversified career path.

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