Technical Manager, Data Management And Governance

This role provides guidance and direction on behalf of the Data Management Office to IT functions on technical aspects of AXA’s systems in line with the Data Strategy.

This role is accountable for ensuring that the business expectation is met by the IT change.

Core Responsibilities

  • Work with Senior Manager to understand system and process changes required to meet data strategy targets. Then encapsulate technical details of the solution, translate and communicate them with internal and external IT Solution Providers for their delivery.
  • Responsible for maintaining relationship between the Data Management Office and the IT Scrum Teams.
  • Technical SME for Data Management Office that provided constructive challenges to IT direction to ensure that changes meet the needs of the Data Strategy and / or business.
  • Reporting and Project Management

  • Define and monitor performance indicators for Data quality and Data Management systems / processes and provide summary reports on an ongoing basis
  • Accountable for creating and maintaining backlog of changes required to systems to drive the data strategy.
  • Support Data Board to prioritize data projects, validate investments and funding proposals in line with agreed data
  • Support other business projects with relevant technical Data Management inputs as required
  • Data Management & Governance

  • Support the Senior Manager to build annual Data roadmap in line with systems technical capabilities and work with different parts of the business to drive execution on the roadmap.
  • Develop and drive external service provider to implement improvements to business rules for Master Data Management (MDM)
  • Manage Master Data Management (MDM) system on an on-going basis to ensure maintenance of the Single View of Customer (SVOC) across business lines
  • Support Senior Manager to put in place and maintain on an ongoing basis, a Data Governance framework and Data Management plan
  • University degree in Computer Science or related fields
  • Extensive experience in IT solution delivery, with a minimum of 3 years’ experience gained from insurance or financial services field.
  • Strong experience in development as technical lead contributing to technical design, providing guidance to developers and ensuring code quality.
  • Strong knowledge in wide range of technical landscape and latest technologies i.e. OAuth, Azure, DevOps CICD, Mulesoft API and data lake etc.
  • Experience in managing external vendors and internal stakeholders to deliver applications that meet company defined quality standards.
  • Strong solution delivery management skills and experience, and a proven track record of implementing multiple medium to large-scale systems in parallel.
  • Working knowledge of Master Data Management systems, Cloud services, Database operations or Business Analytics would be a plus
  • Good understanding of business processes and data modelling especially relating to master data domains such as Customer, Product of Finance data
  • Strong analytical mind with focus on attention to detail
  • Good command of English, Cantonese is a plus
  • Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life?

    Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things.

    In a fast-evolving world and with a presence in 64 countries, our 166,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

    AXA Hong Kong, a member of the AXA Group, prides itself of serving over 1 million customers in Hong Kong and Macau. Besides being one of the largest health protection providers in Hong Kong, it is also the number 1 General Insurance provider1 and a market leader in motor insurance.

    AXA Hong Kong is committed to helping its customers achieve stability and prosperity through providing a comprehensive range of life, health, property and casualty protection, as well as wealth management and retirement solutions.

    We believe it is our inherent responsibility to support the communities we operate in, hence creating a sustainable business via constant and considerable contribution in the dimensions of health, environment and the community.

    AXA is an equal opportunity employer. We are committed to promote Diversity and Inclusion (D&I) by creating a work environment where all employees are treated with dignity, respect, and where individual differences are valued.

    We welcome and treasure diverse profiles to join our big family, and to build an inclusive culture together which allows everyone to maximize their personal potential.

    1Based on 2013 Office of the Commissioner of Insurance market share statistics


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