Network Control Group Agent
DHL
Hong Kong, Hong Kong
3天前

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide.

Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our "Insanely Customer Centric " Team and become a Certified International Specialist!

YOUR TASKS

Reporting to Network Control Group Supervisor, you will be responsible for -

  • Handle shipments’ booking enquiries from overseas countries in DHL network and properarrangement of booking with airlines to ensure successful uplift
  • Provide clerical support to the team, preparing regularreports and ULD inventory management in Central Asia Hub
  • YOUR PROFILE

  • Post secondary education or Diploma holder or equivalent
  • Minimum 3 years' customer services or clerical experience or university graduate in Logistics or Transportation with some working experience
  • Experience in industry suchas transportation, logistics, airlines, airport operations, freightforwarding or express is an advantage
  • Good typing skills and familiar with using MS Word or MS Excel
  • Fluent spoken English and Cantonese, Putonghua is preferred
  • Good telephone manner or customer services skills
  • Willing to work on 24-hour shift duties
  • OUR OFFER

  • Strong career support in an international environment
  • Great culture and colleagues
  • Multifarious benefit programm
  • Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

    We look forward to receiving your application!

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