Part-time Guest Relationship Officer
The Hong Kong Jockey Club
source : 兼職網

The Division

The Customer and International Business Development Division (C&I) is responsible for providing quality wagering experience to local and overseas customers of The Hong Kong Jockey Club.

It operates 88 Race Meetings a year, 33 Simulcasts days, a thrice-weekly Mark 6 Draw, 7X24 Digital Channels, 7X24 Football Betting Services on over 11,000 different leagues per year.

The ultimate aim is to provide an impressive total customer experience leading to sustainable turnover growth in a responsible manner.

You will

  • work at The Racing Club's dining venues, both Happy Valley and Sha Tin Racecourses on racedays and non-racedays, including Public Holidays
  • provide quality and efficient customer services to members
  • handle table reservation, escorting services to members
  • answer The Racing Club hotline and resolve members’ enquiries in professional manner
  • provide administrative support for the team
  • You should have

  • minimum Level 2 or equivalent in 5 subjects including Chinese and English Language in HKDSE / HKCEE
  • good interpersonal and communication skills in English and Chinese
  • customer-centric and details orientated
  • professional manner on handling confidential information
  • hands-on experience of MS Office applications (Word & Excel)
  • Terms of Employment

    Pay-rate : HK$82 per hour

    Working Schedule :

    9 : 30am-10 : 00pm (4-8 hours per day / 2-3 days per week)

  • Actual working hours would depend on operational needs.
  • Working Location

    Happy Valley Racecourse and Sha Tin Racecourse

    How to Apply

    Please send your resume and job reference by clicking the Apply Now button or to :

    Fax : 2881-7966

    Mail : The Human Resources Department,

    The Hong Kong Jockey Club,

    1 Sports Road, Happy Valley,

    Hong Kong

    Find out more about the remarkable opportunity today. Visit our website at now.

    We are an equal opportunity employer.

    Personal data collected will be used for recruitment purposes only.


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