Assistant Manager, Payment & Business Operations
Hong Kong

Job Description : Your role

Your role

  • Lead the team to perform personal loan and card payment related operations, including merchant / customer onboarding, transactions maintenance, card issuing, reconciliation, loan maintenance, exception handling and answering the query from different stakeholders
  • Ensure all operational activities are in full compliance with both internal and external regulatory and compliance requirements
  • Review, develop and streamline the operation workflows / procedures to maintain high quality and efficient services
  • Participate and contribute to new initiatives and projects
  • Provide training to the team
  • Timely update the operational manuals and escalate abnormal situations / potential risks to supervisor
  • Participate in risk management exercises such as BCP

  • Train and develop team and support needs from other departments related to risk management
  • Perform ad hoc task or new tasks assigned by supervisor
  • Manage good working relationships with the team and internal / external partners to ensure a seamless process flow
  • Job Location : Hong Kong

    Requirements :

    To succeed in this role

  • Degree holder in Operations or Business related disciplines with 5 years solid experience in card related operations with minimum 2 years managerial experience
  • Great sense of ownership, risk and control, self-motivated, innovative, analytical, willing to take up new challenge, work independently as well as being a good team leader and player
  • Strong leadership, communication, stakeholders management and problem-solving skills
  • Multi-tasked and able to work under tight timelines
  • Experience in project management is preferred
  • Knowledge / experience in loan related operation is preferred
  • Proficient in Microsoft Office application
  • Good command in written and spoken English and Chinese
  • Closing Posted : Jun 30, 2021

    Application Methods :

    If you wish to have an exciting and rewarding career, send us your CV via the following methods.

  • Email : career-fintech
  • HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes.

    Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http : / / www. / privacy-statement), a copy of which will be provided immediately upon request.


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