Credit Services Manager
Hang Seng Bank Limited
Mongkok, Hong Kong


A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-

in-class products and services.We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Credit Services Manager

Operations - Credit Services

Hang Seng's Operations is a team of experienced banking operations professionals who strive for delivering time-to-market, efficient and world-

class processing services to corporations, financial institutions and internal units.

Credit Services supports the processing and credit monitoring of a full range of lending products, including mortgages, overdraft, trade and business loans for corporate customers of Commercial Banking and Global Banking.

We are currently seeking a high caliber professional to join our department as Credit Services Manager.

Principal responsibilities

  • Lead and manage a sizable team to ensure operational targets are met.Plan and manage resources to ensure highly efficient operations
  • Give advice and technical support in relation to credit documentation and loan processing
  • Ensure the operations are in compliance with the Bank’s policies, guidelines, procedures and regulatory requirements
  • Lead and drive implementation of projects and business initiatives
  • Collaborate with business units and functional departments for the delivery of credit operational support
  • Requirements

  • University degree in Business Management, Banking, Finance or a related discipline
  • Minimum of 8 years' relevant banking experience, especially in credit operations with good understanding of credit documentation procedures
  • Excellent communication, interpersonal, analytical and people management skills
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
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