Quality Engineering Manager (Hong Kong)
Hong Kong

Job Type Full-time Description


Who We Are

Sphero is transforming PK-12 education with accessible tools that encourage exploration, imagination, and perseverance through STEAM and computer science.

With the help of educators around the world, we are empowering learners of all backgrounds and abilities to discover their interests and passions while equipping them with the skills they need to be the world’s future Changemakers.

With physical presences in Greenville, TX, Hong Kong, and fully-remote, globally-based employees, Sphero has become the market leader in EdTech solutions, loved by millions of educators, students, and parents worldwide.

At Sphero, you can do the work you love, be yourself, and take fun seriously.

What You Will Do

If you enjoy working on the latest gadgets, traveling, pushing what can be done at manufacturers, and have an eye for quality, we think you’ll have a blast with us.

As a bonus you’ll get to play with robots, games, and mobile devices as part of the job.

We are looking for a talented Quality Engineering Manager to lead product and manufacturing quality initiatives, as well as testing & reliability.

You will be an integral part of making sure the final product looks good, is highly robust, and delivers the next level of play.


  • Define, assign and manage process improvement plans using a variety of Quality and Continuous Process Improvement tools, including but not limited to Six Sigma, Lean Manufacturing, 5S, SPC, engineering studies, DOE, and Gauge R&R.
  • Manage efforts directly with Contract Manufacturers to develop essential process and product inspection techniques and documentation in support of new products.
  • introductions, driving quality and cost of quality to world-class levels.

  • Maintain accountability for analysis and reporting of customer centric data, developing effective metrics and RC / CA activities to improve product quality and customer satisfaction.
  • Work with CM to ensure availability of adequate quality staffing and inspection capabilities to support all product lines and supplier quality activities.
  • Enhance and audit supplier quality & incoming inspection processes and procedures.
  • Lead interactions with product development teams ensuring compliance to all quality and regulatory requirements throughout product development lifecycle : participate in design reviews, DFMEA’s, safety reviews, design for manufacturability, and produce necessary documentation and protocols to ensure that all quality requirements are met and maintained.
  • Develop and manage product test requirements and procedures to satisfy engineering and market requirements.
  • Create technical reports including summaries and statistical analysis of tests being performed.
  • Provide data-based recommendations and feedback to engineering teams on product improvement opportunities.
  • Own CAPA / 8D process and system, successfully driving permanent resolution to product and process non-conformances, up through and including validation of permanent corrective actions.
  • Requirements

  • Engineering degree, preferably in Mechanical, Manufacturing or Electrical.
  • 7+ years’ experience on a hardware product-based quality or manufacturing team, CE or toy a plus.
  • Experience working with product / R&D team to transform Product Specification into quality requirements.
  • Experience with developing and implementing Product Quality and Test Plans to validate product quality from development phase to on-going reliability test in Mass Production.
  • Experience defining inspection standards for products and packaging.
  • Ability to present technical information and effectively communicate across all levels of the organization, including design verification and validation activities, production & process controls, Corrective & Preventive Action (CAPA), consumer complaints, and product improvement activities.
  • Proficiency in the areas of statistical principles and applications, qualitative and quantitative data analysis, DOE, Acceptance and Sampling, process.
  • improvement / optimization, Gage R&R measuring systems, product reliability and safety, system and product audit, product quality tools such as;
  • six sigma, Lean, and DFR.

  • Excellent people skills, 'on the shop floor' attitude, hands on.
  • Demonstrated understanding of product development lifecycles, design change and document change control, product and process verification and validation methodologies, and manufacturing / production process control methodologies.
  • Knowledge of toy safety and country certifications.
  • Ability to travel to China or any of our other supplier locations up to 2-3 days per week. Flexibility to travel outside of Asia when needed.
  • This is your opportunity to impact the STEAM, robotics, and computer science revolution with an inspired, dynamic, innovative team that is transforming the world of PK-12 education.

    If you’re interested in bringing your unique talent to support our mission, please send us your resume. We look forward to hearing from you!

    Benefits : Sphero offers a generous paid annual leave plan, 4 day work weeks, paid parental leave, professional development reimbursement, wellness reimbursement, and a technology benefit.

    We encourage and welcome applicants with any and all backgrounds, experiences, abilities, and competencies. All decisions regarding hiring, promotion, discipline, and discharge are based on qualifications, merit, and the needs of the business.

    We are an equal opportunity employer.


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