Guest Relations Officer
Shangri-La
Hong Kong, Hong Kong SAR, China
4天前

Duties

The candidate will be responsible for the smooth and efficient operation of Guest Relations Department. He / she will also be responsible for providing guest services, check-

in and check-out, handling guest requests and ensuring that it is in accordance with the objectives and the highest level of performance and quality standards established by the Hotel.

He / she also requires to assist the Horizon Club Team when necessary such as providing guest services and handling guests requests at the Horizon Club.

Requirements

  • Excellent command of spoken English, Cantonese and Putonghua
  • Minimum 1 year experience in service industry, preferably in Hotel Front Office or airline operations
  • Self-motivated and well-organized
  • Able to work independently and under pressure
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