Baggage Services Officer
Cathay pacific
Hong Kong
  • Key Responsibilities : Deliver the service style of Service Straight From the Heart’ to all customers Offer alternative solutions to settle baggage claims and render assistance to all passengers Trace missing baggage thoroughly Arrange delivery of mishandled bags to passenger promptly Record irregularities on the Duty Report Card and refer it to Duty Supervisor for follow up Requirements : The permanent Hong Kong resident status Minimum age of 18 Minimum pass rate in 5 HKCEE / HKDSE subjects including English Language;
  • or equivalent Proficiency in spoken English and Cantonese. Mandarin is an advantage Flexibility to work on shift schedules (including overnight and weekend) Successful applicants will enjoy the following : Roster based on a 5-

    day working week with flexible shift patterns World-class training, coaching and support throughout your career Opportunities to work across different teams in Hong Kong International Airport Comprehensive Insurance Scheme and Medical Coverage Staff and family concessional travel benefits

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