HR Business Partner

AIA Careers

Hong Kong, HK

5天前

source : SuccessFactors

Job Summary

Provides relationship advisory and HR strategy to business, and handles transactions for targeted segments and moments that matters

Responsible for working closely with designated business groups / line management / executive teams across all aspects of HR including employee relations, recruitment and staffing, compensation, talent review, organization design, resource planning, learning and career development.

Proactively address business issues related to strategic workforce and target employee segments development and productivity.

Responsibilities

Single point of contact for Group Function ExCo and Direct Reports on their people matters

Provide advice for all employee & managers inquiries from this segment (including payroll related) per HR guidelines, processes and standards, coaching them through the key considerations to support their decision making

Follow up on complex inquiries and service requests that requires analysis and investigation

Handle grievances & complaints

Manage key touchpoints like off-boarding and ensure proper process governance through document verification, process monitoring

Strategic Management Support

business partner to senior leaders / people managers to support organisation effectiveness by implementing solutions aligned to the overall people strategy

advise and counsel on a broad range of HR matters, issues and challenges faced by senior leaders and people managers

assist senior leaders and people managers in building key organizational capabilities

support employee engagement activities which may include planning, organizing and / or speaking at company events

champion change management and growth mindset

champion career development processes and initiatives to improve talent development

oversee budget and headcount reporting for senior leaders and partner with Finance to drive alignment with all budgets and forecasts

leverage on data insights to interpret and analyse data to assist in making appropriate business decisions based on HR metrics and trends for business unit

provide thoughtful and effective coaching to senior leaders and people managers on performance management, structural and staffing issues, including compensation, organization design

direct business leaders / people managers to self-service leveraging on existing tools

Workforce Planning, Talent Management and Succession Planning

business partner to senior leaders / people managers to support organisation effectiveness by implementing solutions aligned to the overall people strategy

advise and counsel on a broad range of HR matters, issues and challenges faced by senior leaders and people managers

assist senior leaders and people managers in building key organizational capabilities

Employee Relations

handle and resolve employee relation matters escalated by People Advisors

analyse and address root cause of employee escalation, where necessary looking for trends and make recommendations for change in policies and practices as appropriate;

conduct thorough investigations as needed

work with people manager to manage performance improvement plan (PIP)

Significant employee life cycle events ( Moments That Matter’)

handle onboarding and international assignment for senior leaders

provide the necessary human touch’ for significant employee life cycle events for target segments, e.g. retirement for long tenure employees, long absence due to personal circumstances, etc.

manage redundancy

Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and / or other requirements

Requirements

University graduate

At least 10 years’ relevant experience providing HR business partnering services to internal / external customers, with demonstrated ability to engage with senior stakeholders on strategic conversations

Excellent interpersonal skills, and demonstrated ability to engage with all levels of the organisation

Strong analytical ability, and demonstrated ability to make sense of complex situations

Strong advisory skills, and demonstrated ability to synthesise information and independently create solutions to address customer needs

Excellent verbal and written communication

Preferably fluent in business Mandarin, if not, conversational Mandarin

Proficient in office applications

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