HR Business Partner
AIA Careers
Hong Kong, HK
5天前
source : SuccessFactors

Job Summary

  • Provides relationship advisory and HR strategy to business, and handles transactions for targeted segments and moments that matters
  • Responsible for working closely with designated business groups / line management / executive teams across all aspects of HR including employee relations, recruitment and staffing, compensation, talent review, organization design, resource planning, learning and career development.
  • Proactively address business issues related to strategic workforce and target employee segments development and productivity.
  • Responsibilities

    Single point of contact for Group Function ExCo and Direct Reports on their people matters

  • Provide advice for all employee & managers inquiries from this segment (including payroll related) per HR guidelines, processes and standards, coaching them through the key considerations to support their decision making
  • Follow up on complex inquiries and service requests that requires analysis and investigation
  • Handle grievances & complaints
  • Manage key touchpoints like off-boarding and ensure proper process governance through document verification, process monitoring
  • Strategic Management Support

  • business partner to senior leaders / people managers to support organisation effectiveness by implementing solutions aligned to the overall people strategy
  • advise and counsel on a broad range of HR matters, issues and challenges faced by senior leaders and people managers
  • assist senior leaders and people managers in building key organizational capabilities
  • support employee engagement activities which may include planning, organizing and / or speaking at company events
  • champion change management and growth mindset
  • champion career development processes and initiatives to improve talent development
  • oversee budget and headcount reporting for senior leaders and partner with Finance to drive alignment with all budgets and forecasts
  • leverage on data insights to interpret and analyse data to assist in making appropriate business decisions based on HR metrics and trends for business unit
  • provide thoughtful and effective coaching to senior leaders and people managers on performance management, structural and staffing issues, including compensation, organization design
  • direct business leaders / people managers to self-service leveraging on existing tools
  • Workforce Planning, Talent Management and Succession Planning

  • business partner to senior leaders / people managers to support organisation effectiveness by implementing solutions aligned to the overall people strategy
  • advise and counsel on a broad range of HR matters, issues and challenges faced by senior leaders and people managers
  • assist senior leaders and people managers in building key organizational capabilities
  • Employee Relations

  • handle and resolve employee relation matters escalated by People Advisors
  • analyse and address root cause of employee escalation, where necessary looking for trends and make recommendations for change in policies and practices as appropriate;
  • conduct thorough investigations as needed

  • work with people manager to manage performance improvement plan (PIP)
  • Significant employee life cycle events ( Moments That Matter’)

  • handle onboarding and international assignment for senior leaders
  • provide the necessary human touch’ for significant employee life cycle events for target segments, e.g. retirement for long tenure employees, long absence due to personal circumstances, etc.
  • manage redundancy
  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and / or other requirements
  • Requirements

  • University graduate
  • At least 10 years’ relevant experience providing HR business partnering services to internal / external customers, with demonstrated ability to engage with senior stakeholders on strategic conversations
  • Excellent interpersonal skills, and demonstrated ability to engage with all levels of the organisation
  • Strong analytical ability, and demonstrated ability to make sense of complex situations
  • Strong advisory skills, and demonstrated ability to synthesise information and independently create solutions to address customer needs
  • Excellent verbal and written communication
  • Preferably fluent in business Mandarin, if not, conversational Mandarin
  • Proficient in office applications
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