Client Engagement Management Expert
Hong Kong S.A.R.

Key Responsibilities :

Boutique Client Engagement Management strategy & action plan

Boutique Client Data - Intelligence & Analysis

Clienteling - Support Fashion Advisors from Client Engagement Management mindset toportfolio management

Boutique Marketing Activities & Tools

Client Service - Boutique action plan & follow- up

Delivering client experience on the floor

Acting as a role model to selling team

Entertaining our VIPs

Producing reports, data crunching and quantitative analysis

Requirements :

Academic / Professional Qualifications

Secondary School Graduate. University graduate a plus

At least 3 years boutique experience in luxury sector

Experience working with client communication tools / events

Project and team management experience, with office partnership being a plus

Analytical and organizational capabilities

Comprehensive knowledge of Client Engagement Management segmentation, database and client reporting

Detail-oriented, with a dynamic / creativity mindset

Self-motivated and independent, yet also delivers strong teamwork

Proficient in spoken / written English, Cantonese & Mandarin

Proficient in computer & presentation skills

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress.

We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.


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