Client Onboarding Officer (CoEx)
Credit Suisse
Hong Kong, China

Your field of responsibility

This role will be focused on supporting Private Bank Relationship Managers (RMs) with activities and services for the Client Onboarding process.

Scope of the role includes Client Due Diligence (CDD) process including but not limited to Client Profiling, Source-of-Wealth (SoW), Client Documentation, Background Screening, Identification of risks factors such as Sanctions, Tax, PEP, Reputational and Sustainability Risk.

Role requires working closely with Front Office and provide them guidance CDD requirements.

  • Act as Case Manager and have full ownership to follow through new account opening requests, liaising with Front Office, Compliance and Operations teams
  • Provide end to end guidance to the RMs on KYC requirements for their prospects / clients based on Bank’s policy and guidelines
  • Ensure that your KYC / SoW knowledge is up-to-date and in alignment with bank’s policies, procedures as well as regulatory requirements and provide guidance and support to front office on corroboration as well as plausibility
  • Timely raise high risk matters or regulatory questions to the concerned Compliance team within the bank
  • Keep up-to-date knowledge about the latest KYC regulations including but not limited to MAS, HKMA, FATF and Wolfsburg Standards
  • Take ownership of relevant KYC procedures of the bank and ensure that they are updated on a timely basis
  • Participate in change-the-bank activities & projects in line with the Private Bank’s strategic objectives and vision
  • Expected deliver continuous process-improvements by striking a right balance between controls and efficiencies in view of the changing operating and regulatory environment
  • Be responsible for document retention prior to the upload into the Bank's repository and related administrative tasks required to meet Credit-Suisse onboarding requirements
  • Work collaboratively with all actors in the on-boarding process and maintain very good relationships with the Front Office as well as Compliance colleagues
  • Your future colleagues

    Private Banking Client Onboarding Services (COBS) team in APAC Business Processing Services (BPS) is a one stop shop that supports Front Office with the relationship onboarding process.

    We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

    Remote Working?No

    Your skills and experience

    To excel in this role, you should possess :

    At least 6 years of relevant experience in KYC / CDD or AML in Private Banking / Wealth Management

    Proven understanding of AML / CFT regulations in Asia including knowledge of client profiling, documentation and background screening.

    Relevant academic qualifications : University Graduate with Bachelor of Law / Accounting / Finance / Business / Economics

    Pro-active and a self-starter, with a can-do attitude

    Outstanding analytical ability and problem solving skills who can think out of the box

    A team-player who is committed to service delivery excellence and always has the bank and clients' best interests in mind

    Proven capability to build and maintain positive relationships at all level with key internal clients including business, operations and colleagues in Compliance and Regulatory Affairs

    Good written and verbal English language skills, and strong communications skills. Chinese language proficiency will be advantageous as you may be required to support clients with China nexus where proficiency of Chinese language would be relevant

    Ability to multi-task and work under pressure

    Competent in using MS Office applications including but not limited to MS Word, Excel, PowerPoint and Access

    Dedication to fostering an inclusive culture and value diverse perspectives

    Your new employer

    Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

    We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

    Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.

    We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible.

    Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law.

    If you require assistance during the recruitment process, please let your recruiter know.


    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    通過點擊“繼續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。