Major Duties :
a) To set up, support, maintain and troubleshoot IT and AV equipment which include but not limited to personal computers (PCs & Mac), mobile devices, servers and networking equipment for campus network and WiFi network;
b) To set up, manage and evaluate software / applications / operating system (OS) for PCs, Macs, mobile devices, and servers, including Linux and virtualization platforms;
c) To provide support on data centre management, operations and monitoring, as well as provide IT and multimedia related technical support for staff and students;
d) To compile system reports, update operation documents and guidelines, assist in preparing operation manual of AV or IT services and equipment;
e) To prepare video, graphics, and animation for poster, signage, website and platform development and etc., including the development and maintenance of the campus websites;
f) To assist in photo and video taking, graphic design and desktop publishing work, where necessary, in some operational units;
g) To assist in the procurement and inventory control of relevant stores, software licenses and consumables; and
h) To take charge of day-to-day system maintenance including equipment and network tests.
a) A recognized diploma or higher certificate in IT or relevant discipline with at least 2 years’ relevant work experience;
b) Good knowledge of operation, maintenance and troubleshooting of computer hardware and networking;
c) Good knowledge of IT applications, networking, OSs and multimedia design;
d) Experience in using Windows PC and Mac;
e) Experience / knowledge / skills in some of the following areas will be an advantage :
i) Installation and administration of Windows, Mac, Linux Server and VM Enterprise Server;
ii) Microsoft and Adobe products, other video and graphic editing tools (such as Final Cut Pro) and other common computer / educational software;
iii) LAN / WAN technology and TCP / IP;
NET, PHP, Java, ASP, HTML and / or CSS; and
v) Computer graphics design and video editing;
f) Ability to work independently and be a good team player; and
g) Being creative and self-motivated with good organizational, interpersonal and communication skills in English and Chinese.
1) Shortlisted candidate(s) may be required to attend a trade test.
2) Candidate(s) should specify their skills and knowledge of equipment and software on the application form.
3) The appointee may be required to perform duties outside normal office hours and in designated places as assigned.