IT Specialist
Hong Kong Island, HK
source : jobs4it

We are Neat. We've built Hong Kong's first online payment account for individuals, startups and SMEs. Our goal is to provide a fully digital and joyful customer experience.

  • With the expansion of our Product team, we’re looking for an IT Specialist to join us!What you'll be doing : Act as subject matter expert on all things IT infrastructure and automationLook for engineering solutions to automate manual tasks and fix frequently occurring issuesHelp protect customer data from outside infiltration through encryption, secure data storage and other necessary meansCreate compliance policies and provide compliance proof for audits;
  • Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfactionCoordinate the needs of in-

  • house IT experts and remote employees, vendors and contractorsManage daily operations of the IT department : Provide immediate technical support to members in the team;
  • fixing issues with their laptops, granting them access to internal systems; handle general office administration duties, including office equipment maintenance and physical access system supportWhat we're looking for : Degree holder in Computer Science or Information Technology related disciplineIndustry certifications and memberships will be a plusExcellent IT, communication, leadership and management skillsAbility to fill multiple roles simultaneouslyProven track record of maintaining IT structural integrityScripting skills, such as Python / Ruby / JS are preferredProactive and approachable with a service-

    oriented manner, comfortable working independently with limited supervisionWillingness to travel to Neat’s China office in Shenzhen if requiredPrevious work experience in a start-

    up environment will be a plusExcellent verbal communication skills in English

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