HK-Creative
Apple
Hong Kong
5天前

Key Qualifications

  • Passion for education and ability to instruct in a hands-off manner, letting users learn by doing.
  • Ability to teach small groups and coach multiple customers simultaneously.
  • Tenacity to work with users until they truly become independent and able to create on their own.
  • Description

    As a Creative, your main role at the Apple Store is that of instructor, whether guiding small groups to learn or helping individuals complete projects.

    You use your presentation skills to act as a facilitator, helping users get set up, get trained, and get going. But you're also an excellent listener, taking the time to understand what each user hopes to achieve or learn.

    By adjusting your teaching style to each user's individual skill level, you maximize their understanding and your own time.

    You recognize that purchasing a new product can sometimes help a customer attain his or her goals. You spend much of your time leading scheduled training sessions, but you're still comfortable interacting with store customers between those sessions.

    You're proud to enrich the lives of others - whether customers or team members - through teaching, in the way only a Creative can.

    Education & Experience

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