Application Support Analyst
Aim Higher
Hong Kong, Hong Kong
source : eFinancialCareers

Company Description

Our client is a well-established international asset manager. Due to business needs, they are currently looking for an Application Support Analyst to join their team.


  • Provide first line technical support by phone or onsite to users in office including troubleshoot issues on all IT aspects including hardware, software, and system network
  • Prepare the security and virtual desktop infrastructure for remote workers
  • Follow SFC’s guideline on IT best practices and regulations
  • Providing voice recording for traders and other licensed employees;
  • Manage Financial Data flow to ensure reports are delivered on time to partners and clients
  • Responsible for Daily data backup and restore checking
  • Requirements

  • Diploma or above in Computer Science, Information Technology
  • Minimum 3 years’ experience in IT-related work, preferably in Banking or Financial Service Industry
  • Experience in end-user support and system administration
  • Experience with Cisco Call Manager is a plus
  • Certificates such as A+, Network +, ITIL, Azure, CCNA, and MCSE are a plus;
  • Good communication skills and able to work under pressure
  • Good Command of English
  • Interested parties please send your updated resume in WORD format with current and expected salaries (quoting Employer Ref : ) to commerce


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