Customer Service Officer - Freight ...
Besteam Personnel Consultancy Limited
  • Diploma or above in Logistics, Supply Chain Management or related disciplines;
  • At least 3-year hands on experience in the field of Freight Forwarding with at least 1 year supervising experiences

  • Candidate with background in an in-house logistics environment will be an advantage;
  • Good command in both written and spoken in English and Putonghua;
  • Self-motivated, responsible and a good team player;
  • Proficient in Microsoft Office applications.

    Candidates with less experience will be considered as Assistant Customer Service Officer

    Job Duties :

    Assist to Customer Service Manager in supervising the delegated sub-team of Customer Service Executives

    Act as overall backup to Customer Service Manager on assigned and urgent matters during his absent

    Control Tower of all matters in relating to Key Accounts in Customer Service Team

    Handle routine enquires & complains in a professional and effective manner

    Maintain manual / system quotations and prepare regular reports for customers and Customer Service Manager

    Participate in ad-hoc projects assigned by supervisor.

    通過點擊“繼續”,我允許neuvo同意處理我的數據並向我發送電子郵件提醒,詳見neuvo的 隱私政策 。我可以隨時撤回我的同意或退訂。