Technology Risk Assurance Manager
The Manufacturers Life Insurance Company
Hong Kong, HK

Job Description :

Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.

Job Description

The Global Information Risk Management, Technology Risk Management Centre of Excellence team is actively searching for an experienced Technology Risk Assurance Manager.

The incumbent will join a second-line of defense Global Information Risk Management Centre of Excellence (COE) team that provides Risk Management advisory services across all segments.

Responsibilities :

  • Assist the Director on various Archer initiatives through collection and documentation of business requirements, process workflows and user acceptance testing
  • Build knowledge on the services and operating model of the 1st line of defense IT Governance team and 2nd line Controls Assurance teams across all segments
  • Work collaboratively with 1st line of defense IT Governance, IT Teams, ORM (Operational Risk Management), Global Compliance and 2nd line Controls Assurance team representatives to respond to Archer related inquiries and requests within specified timelines
  • Participate in Project Meetings and independently review Project Artifacts throughout the project lifecycle.
  • Document Risk Management conclusions and recommendations and retain evidence of risk oversight activities.
  • Provide report to senior management on oversight activity, issues and recommendations
  • Contribute to various CoE initiatives such as creating methodology and supporting process documents; training and awareness initiatives
  • Contribute to developing a strong risk culture and work with the business to reinforce accountability and transparency across the organization Take responsibilities for additional duties as assigned.
  • Knowledge / Skills / Competencies / Education :

  • Must have a University Degree (Computer Science, Business or Finance preferred).
  • Must have at least five years or more of progressive experience in one or more of the following disciplines : Operational Risk Management, Information Security & Technology Risk Management, and Internal Audits, preferably with a global Financial Institution.
  • Professional certifications or designations in Operational Risk, Technology Risk Management, Information Security or IT Audit, is preferred.
  • Articulate Risk and Control goals and objectives in an advisory capacity that engages the stakeholders to act, develop and implement risk mitigation plans.
  • This may require influencing more senior levels within the organization.

  • Excellent communication skills (oral and written) including report writing, documentation writing and presentation skills.
  • Strong analytical and reporting skills with good attention to detail. Pro-active and forward-thinking mindset with the ability to exercise flexibility and judgment.
  • Ability to collaborate and learn, know and act upon what’s important to Manulife and the specific business units you support.
  • Proven ability to build relationships, engage and influence others, work with a diverse internal and international user community, as well as vendors.
  • Strong interpersonal skills, including demonstrated ability to be sensitive and professional when communicating across geographical and cultural boundaries.
  • Effective influencing and negotiation skills with the aptitude to achieve consensus in a federated environment.
  • Proven ability to lead and manage risks to achieve business and / or risk management objectives.
  • Ability to work independently and collaboratively simultaneously, while managing multiple priorities within tight deadlines.
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