Manager, Quality Control & Assurance of Operations Excellence
Yuu rewards
鰂魚涌, 香港
source : Dairy Farm

Is this your next challenge in Operations Excellence?

The challenge is to :

  • Own, lead and perform internal controls audits and assessments of all ecommerce operational individual business units (cold chain, ecommerce grocery / food handling, personal hygiene, hygienic environment) and lead efforts to mitigate identified control deficiencies
  • Coordinate with respective stakeholder leads to conduct execution of internal audit plan from planning to reporting phase to assess the effectiveness of critical processes and controls to develop value-adding recommendations
  • Issue all internal audit reports ensuring the reports are clear, concise, identify root causes with practical solutions, and ultimately provide value to relevant stakeholders (fulfilment team, logistics team, 3PL) and management
  • Own and drive weekly global audit meetings and / or committees, draft team presentations and audit reports in an efficient manner to ensure that Internal Audit is well-informed of key business developments that could have an impact on audit priorities and / or plans
  • Report the status to the respective process owners (EFC manager, O2O manager, Logistics Manager, 3PL teams) and assist with audit planning through process understanding and risk assessments
  • Proactively inform market teams of significant risks or exposures related to internal controls, compliance, and / or governance requiring prompt attention
  • Coordinate with other functions to eradicate food safety risks; document the procedures performed and communicate areas of concern
  • Oversee the results of the project execution ensuring the highest level of service quality and business satisfaction
  • Do you have experience in Quality Control & Assurance?

  • 2-4 years of professional experience in the field of internal or external auditing focusing on e-grocery operations, e-food delivery business, cloud / dark store kitchens
  • Knowledge and proficiency in applying internal auditing standards, procedures, and techniques; solid analytical skills and being able to crunch data in a logical manner
  • Ability to prioritize and manage several projects simultaneously and think critically about how to leverage technology to improve team efficiency and effectiveness
  • You are passionate about adding value to our business via internal audit
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