Membership Analysis Support Manager
The Hong Kong Jockey Club
Hong Kong

The Department

As part of the Club’s Corporate Planning, Branding and Membership Division, the Market and Membership Intelligence Department is responsible for identifying market and customer insights to facilitate planning of the Club’s businesses.

The Job

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You will :

  • conduct secondary research, including collecting and analyzing data from various public domain sources
  • construct the information into a cohesive profile based on research techniques, fact-checking and verification of data gathered
  • conduct regular review to ensure the data recency and adequacy
  • develop framework for information collection and analyses
  • ensure corporate compliance with personal data handling
  • provide periodical operational and management reports
  • About You

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    You should have :

  • a degree conferred by a reputable university, preferably in Statistics, QuantitativeAnalysis, Business or related disciplines
  • minimum 5-8 years' relevant experience in Customer Behavioral Analysis
  • experiences in profile management and predictive analytics is a credit
  • excellent command of English writing and Executive communication
  • computer literacy with experience using Microsoft Office Suite, typically Excel and Word
  • familiarity with online research including digital repositories and other forms of database tools
  • a sense of curiosity, good interpersonal skills, and the ability to work independently and with others. Knowledge of the local community and political landscape would be a great advantage
  • a fast, efficient and quality focused work ethic
  • attention to detail, speed, precision, and editorial capability
  • able to work under pressure and tight schedules
  • Terms of Employment

    The level of appointment will be commensurate with qualification and experience. A contract employment will be offered to the successful candidate.

    Contract renewal will be subject to mutual agreement between the Club and the individual.

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