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If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency.
Digital Business Services combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking a high calibre professional to join our team as an Agile Lead.
To meet the new initiative for Digital On boarding (STP) / Mobile First; and CTA digital servicing & debit / credit card initiative
This role has to be hired in high cost location because the agile lead has to work close with Product Owners (which located in HK) to define digital product roadmap, drive technical solution by market research and internal solution alignments
Lead business discussions with regards to priorities and release / sprint scoping
Lead the scrum teams to prioritize work and responsible for delivery and production rollout, with automated processes and high quality controls
Ensure that the product test strategy includes functional / non-functional area, test automation, security and accessibility
Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered
Accountable for ensuring compliance of the products and services with mandatory and regulatory requirements, control objectives in the risk and control framework and technical currency (in line with published standards and guidelines) and, with the architecture function, implementation of the business imperatives
Ensure the cost base for the products and services is managed in line with controls applied by the Head of Product Technology and associated Chief Information Officer (CIO) function
Guide team towards resolving 3rd / 4th level production issues
University degree in computer science, information technology or a related discipline
Expert level of work experience in the financial industry, with the majority of which has been gained in managing large scale projects such as system development, implementation, business process re-engineering, system integration or operation support
Proven track record in delivering large scale IT projects of over eight million American Dollars, preferably channel migration program and in-depth experience in delivering transaction banking channel functionalities
Possess knowledge of the regulation affecting the distribution channel in the region
In-depth understanding of the paradigm shifts from nationwide operating model to global target operating model and drive Commercial Banking business to adapt to it
Managed change management projects and teams for tier 1 financial services organization
Experience to liaise with all relevant parties in IT Business and work with senior business stakeholders
Strong Leadership skill to drive the business forward, managing matrix project teams both regionally and globally, with the ability to work effectively as part of a team or on an individual basis
Solid agile project management skills, CI, DevOps and Automated Testing PMP and Agile SCRUM certification would be an advantage
Familiarity with the HSBC standards and processes would be useful
Good understanding of IT systems functioning in general. Exposure to technologies such as Java, Linux, Solaris or Oracle would be an advantage
Commercial acumen and good risk management and mitigation skills
Effective communication skills in spoken and written English
With a positive, proactive and can do attitude
Willing to travel overseas and Mainland China when required
You’ll achieve more when you join HSBC.
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