Customer Service Officer
Quarry Bay

Who we are

Join 65,000 AIG colleagues who work together every day to make a difference around the world. Our employees exemplify our values of diversity, inclusion, and global citizenship and in return, we offer world-class opportunities that lead to exciting careers across a broad range of disciplines.

Discover who you can become at AIG.

Your contribution at AIG

  • Answering customer enquiries and complaints by phone and email
  • Providing accurate product / marketing / service information to clients
  • Taking orders and providing after sales service
  • Maintaining a professional and good image to customers on providing business services
  • No shifting is required and 5 days’ work week
  • What we are looking for

  • Higher diploma degree or above, with 2 years experiences in Call Centre / Customer Service / Sales Support would be preferred
  • Passed IIQE Paper 1 & 2 would be an advantage
  • Strong communication skills in English, Cantonese; ability to speak in Putonghua will be an advantage
  • Excellent written manners in both English and Chinese
  • PC literate and able to type fast.
  • Able to work independently, as well as, be a team player
  • Detail-oriented and excellent time management with the ability to prioritize issues, support multiple tasks and be responsive
  • Self-motivated, eager to learn, responsible and patient
  • It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer.

    We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.


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