phone; other). Deliver IT Support services relying on ITIL framework and core processes.
Using his / her technical skills assist in building effective monitoring systems by using the information system's monitoring tools.
Ensures tools are in line with our needs and takes initiatives to improve their efficiency.
Leads investigations to resolve problems independently, have the technical ability to troubleshoot and debug code, search log files.
Will have strong UNIX and SQL skills to check system errors and generate reports, scripting abilities to assist with the platform extensions, automate monitoring, error detection, participate with the DEV in building solutions or improving the core chain used by the business activity.
Master the technology stacks in the team, Java, C# and Python to help deliver change around pricing, volatility trading and booking
Engage and improve the Follow-the-Sun model and leverage on our global setup working closely with our Paris and New York offices.
needs / expectations / issues. Organize and lead follow-up meeting with different parties (users and partners). Formalizes problems and escalates to the next level of support or global teams when need be.
Estimates the risks and opportunities in our day to day job, and take initiatives to reduce the risks and improve our efficiency.
Provides support to others peers when necessary and train the new joiners on the perimeter.
All our positions are open to people with disabilities
Key skills areas and knowledge required :
Societe Generale is one of the leading financial services groups in Europe. Based on a diversified and integrated banking model, the Group combines financial solidity and a strategy of sustainable growth.
Job code : 19000J1K
Business unit : SG Securities (HK) Limited
Starting date : 27 / 07 / 2019
Date of publication : 01 / 07 / 2019