IT Production Support Developer (EQD IT) - Information Technology Hong Kong
SOCIETE GENERALE
Hong Kong, Hong Kong
5天前
source : EFinancialCareers Ltd
  • Manage user's requests and incidents flows by gathering the information from the different communication channels (trading floor live interaction;
  • phone; other). Deliver IT Support services relying on ITIL framework and core processes.

    Using his / her technical skills assist in building effective monitoring systems by using the information system's monitoring tools.

    Ensures tools are in line with our needs and takes initiatives to improve their efficiency.

    Leads investigations to resolve problems independently, have the technical ability to troubleshoot and debug code, search log files.

    Will have strong UNIX and SQL skills to check system errors and generate reports, scripting abilities to assist with the platform extensions, automate monitoring, error detection, participate with the DEV in building solutions or improving the core chain used by the business activity.

    Master the technology stacks in the team, Java, C# and Python to help deliver change around pricing, volatility trading and booking

    Engage and improve the Follow-the-Sun model and leverage on our global setup working closely with our Paris and New York offices.

  • Seeks feedback on escalated problems to follow up and update the end users. Liaise with other ITEC and GTS teams to consider clients'
  • needs / expectations / issues. Organize and lead follow-up meeting with different parties (users and partners). Formalizes problems and escalates to the next level of support or global teams when need be.

    Estimates the risks and opportunities in our day to day job, and take initiatives to reduce the risks and improve our efficiency.

    Provides support to others peers when necessary and train the new joiners on the perimeter.

    All our positions are open to people with disabilities

    Profile

    Key skills areas and knowledge required :

  • BSC in Computer Science degree or equivalent
  • Good communication and organizational skills, analytical mind.
  • Able to manage pressure by accompany business requests while sitting on the trading floor.
  • Good knowledge on both UNIX and Windows environment. Good knowledge on SQL.
  • Good knowledge of one or more programming languages, preferable Java
  • Good scripting skills, python, shell
  • Ability to read code and develop in Python and Java, simple code fix, and gradually evolve
  • Fluent in English.
  • Reliability and rigour.
  • Good knowledge on Global Markets trading and booking activities with previous knowledge on financial products an advantage
  • Proactive / Innovative
  • Excellent attitude towards work, colleagues and management
  • A performer, demonstrates best qualities and ability to learn quickly
  • Environment

    Societe Generale is one of the leading financial services groups in Europe. Based on a diversified and integrated banking model, the Group combines financial solidity and a strategy of sustainable growth.

    Job code : 19000J1K

    Business unit : SG Securities (HK) Limited

    Starting date : 27 / 07 / 2019

    Date of publication : 01 / 07 / 2019

    Share on

    申請
    添加至收藏
    從收藏夾中刪除
    申請
    郵箱地址
    通過點擊“持續”,我允許neuvoo同意處理我的數據並向我發送電子郵件提醒,詳見neuvoo的 隱私政策 。我可以隨時撤回我的同意或退訂。
    持續
    申請表