IT Officer
City University of Hong Kong
Kowloon Tong, Hong Kong


  • Support the School’s new system setup to meet the teaching and research needs;
  • Setup and manage a medium-sized computer laboratory;
  • Manage the School’s official website and web applications;
  • Perform installation, maintenance and daily operation of the computing systems of the School including Windows Servers and Linux Servers;
  • Handle IT incidents, network, systems faults, user requests, system administration and troubleshooting job enquiries;
  • Provide technical support for E-Learning and collaboration platforms (e.g. Zoom and Microsoft Teams);
  • Coordinate with parties concerned on the operation and maintenance of the computing systems and services;
  • Support the daily operational maintenance of all existing systems of the School; and
  • Perform any other duties as assigned.
  • Requirements

  • A Bachelor’s degree in Computer Science / Information Technology or related Engineering disciplines, with at least 2 years’ relevant working experience, preferably in system administration of computing servers;
  • Experience in implementing and supporting computing solutions of various platforms including Microsoft Windows, Apple MacOS and Linux systems, as well as experience in web administration and development (e.
  • g. HTML / CSS, and Drupal);
  • Knowledge of systems administration and hyper-converged infrastructure using VMware, Nutanix, or VDI technologies, preferably with knowledge of Cloud Computing;
  • Sound knowledge of medium-size server setup, configuration and administration, especially Email and VPN servers, and firewall, apart from the usual desktops and workstations;
  • Strong analytical, problem solving and communication skills;
  • Good command of written and spoken English and Chinese (including Putonghua); and
  • Ability to work under pressure and tight deadlines.
  • Shortlisted candidates will be invited for a written test.

    Those who have responded to the previous advertisement need not re-apply.)

    Salary and Conditions of Service

  • Remuneration package will be highly competitive, commensurate with qualifications and experience. Appointment will be made on a fixed-term contract;
  • fringe benefits include gratuity, leave, medical and dental schemes.


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