Cargo Distribution Specialist
Hong Kong Special Administrative Region of China

Reports to : Assistant Manager Cargo Distribution

Department : Cargo

The job holder is responsible for supporting the development of different distribution channels for Cathay Pacific Cargo and implementing cargo distribution strategies to support our commercial objectives.

Key Responsibilities

  • Enhance customer experience in e-booking by designing, promoting and implementing new tools for automated distribution
  • Drive continuous enhancement in existing e-booking functions to increase overall e-booking ratio
  • Assist to drive continuous improvement of Cathay Pacific Cargo flagship website
  • Coordinate with internal stakeholders to provide solutions to internal / external customers on automated distribution tool
  • Active communications with worldwide outport teams on new development on automated distribution tools
  • Benchmark and keep abreast of industry trend and latest technology of e-channels
  • Maintain rulebook / guidelines for worldwide reservation team on e-booking / booking functions
  • Assist in worldwide GSA contract negotiation and administration. Assess effectiveness of GSA against commission pay-out
  • Prepare cargo distribution cost budget and forecast
  • Miscellaneous administration duties with relevance to financial securities coordination
  • Requirements

  • Bachelor Degree with a minimum of 3 years of relevant working experience
  • Experience in cargo airline reservation and / or freight forwarder operation is a plus
  • Project management experience
  • Experience in managing website is a plus
  • Strong cultural awareness and interpersonal skills. Ability to work well with diverse colleagues and clients
  • Strong implementation capabilities. Deliver results
  • Be motivated and willing to learn and take on new initiatives
  • Key Competencies

  • Analysis and Problem-solving
  • Commercial Acumen
  • Planning and Organising
  • Customer Focus
  • Continuous Improvement and Innovation
  • Teamwork and Building Partnerships
  • Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

    Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.

    A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

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