Coordinate with various service providers to ensure that all hospitalization and / or surgical requirements are satisfied
Handle provider enquiry hotline
Provide administrative support to the team including handle incoming / outgoing mails and documents, filing and maintain relevant records
Prioritising workloads effectively; working to team SLA’s whilst maintaining quality of work
Performs other related duties as required
Qualifications, Training and Experience
1 years’ relevant working experience in medical insurance
University Graduate or professional qualification, preferably with LOMA qualification, medical discipline or equivalent
Strong verbal and written communication skills, experience in communicating with healthcare providers is preferred
Skills in analysing & resolving problems.
Proficiency in MS office applications
Fluency in written and spoken English and Cantonese. Mandarin is an advantage.
Bupa offers 5 days’ work per week and comprehensive remuneration packages including base salary, study assistance plan, company pension plan, life and medical benefit, dental benefit, annual leave, examination leave, etc.